Account Director - Medical Education
Account Director - Medical Education
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Job Description
Its not every day we have a chance to make the world a healthier placebut here its our way of life. Idealistic Maybe. Deeply pragmatic Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare marketing and communications tech and the people at the heart of it all. Its with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier happier and longer lives. Its our passion. And if youre still reading were guessing it might be yours looking to add to our alchemic mix of more than 2000 talented Real Chemistry we dont just wish the world was healthier. We leverage tech data and creativity to make it so. You in
Job Summary:
As an Account Director you will be responsible for excellence in delivery across the entire programme of work for your client accounts. As a client account lead you will provide strategic counsel to clients autonomously lead a cross-functional internal team and proactively seek opportunities to grow the account.
Stepping up from the Associate Account Director role will see you take more of a defined leadership role within your accounts and across the MedEd team with an increasing focus on the growth and development of your team members and maintaining wider client team satisfaction and proactively seeking opportunities to grow accounts.
Responsibilities:
Client delivery
Go-to for clients managing relationships and setting their expectations of the agency
Accountable for the delivery of the entire programme of client work on at least two medium-to-large client accounts with sponsor support
Ensure work is delivered to the highest standard and within agreed timeframes and budgets
Coach others to build/maintain positive client relationships and challenge your junior team to provide solutions to client challenges before you offer input
Support your junior team to manage challenging client conversations as required
Challenge clients as needed ensuring only the best work is delivered
Maintain knowledge of clients business and external factors impacting it providing counsel and shifting programme direction as needed
Confidently formulate objectives and strategies for new client work ensuring that programme strategy is pulled through
Facilitate client meetings/workshops and manage challenging client conversations when required
Be fearless and flexible in your approach leading and executing a project regardless of prior experience (or lack of)
Business development
Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas to clients
Identify new business opportunities outside of existing accounts with the support of the internal cross-functional team
Support the ongoing new business process leading in the production of 1-2 credentials and/or RFP responses per year
Lead development of content for the annual internal account planning process
Team management
Develop your own authentic leadership style instilling professional values and good working habits in your teams
Inspire motivate and empower your team on a daily basis leading by example and setting the standard for junior accounts team members
Protect and promote our team culture ensuring it is lived at every level through the Medical Communications team
Facilitate and encourage cross-learning and sharing of best practices between team members
Promote clear and free-flowing communication lines between accounts MW PM creative strategists and any other business functions active within your client accounts; support troubleshooting where issues arise along with account Sponsors as required
Provide coaching and mentoring to junior team members and manage their performance
Support interviewing for new AAs SAMs
Line manage at least one accounts team member AA SAM providing day-to-day support and longer-term career development guidance
Financial management
Take responsibility for financial management of your client business and participate actively in the monthly financial process
Develop accurate budgets for clients and track resource use against available budget throughout the month
Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business
Ensure the profitability of your accounts addressing any problems such as over-service or scope creep
Agency environment
Participate in internal initiatives which contribute to the culture or development of the Medical Communications team or Real Chemistry more broadly (e.g. compliance/socials/inspiration)
Keep abreast of award-winning work and insights from other industries sharing as appropriate
Regular involvement in new business opportunities
Required skills and experience:
Must have a degree in a scientific subject and a strong scientific background
Excellent business communication skills including informal/formal presentation and writing skills
Skilled in data communication and able to develop final documents and presentations
Able to develop solutions to client needs and problems with a strong work ethic and a track record of high-quality deliverables on schedule and on budget
Leadership skills with experience and capability to lead and develop junior staff (formal line management experience expected)
Ability to support and drive new business operations alone and as part of bigger team
High energy able to effectively operate in a fast-paced growing and evolving environment
Real Chemistry offers a comprehensive benefit program and perks including a primary office location near in Moorgate 25 days holiday private medical insurance dental insurance and pension contributions. Other perks include health and wellness reimbursements happy hours and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: Real Chemistry and its affiliates names are being misused by scammers through messaging services fake websites and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Required Experience:
Director
Employment Type
Full-Time
