drjobs Caribou Coffee Manager

Caribou Coffee Manager

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1 Vacancy
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Job Location drjobs

East Grand Forks, MN - USA

Monthly Salary drjobs

$ 16 - 18

Vacancy

1 Vacancy

Job Description

Caribou Coffee Manager (Inside Hugos Family Marketplace EGF)

Overview: We are seeking a dynamic and experienced Manager to lead our Caribou Coffee operations located within the bustling grocery store environment of Hugos Family Marketplace (Fosston MN location). As the Caribou Coffee Manager you will be responsible for overseeing all aspects of this Caribou Coffee location including staff management customer service inventory control and ensuring a top-notch coffee experience for our customers.

Responsibilities:

  1. Team Leadership: Lead and motivate a team of baristas to provide exceptional customer service and uphold quality standards.
  2. Staff Training: Train new hires on coffee preparation techniques customer service protocols and company policies and procedures.
  3. Schedule Management: Develop and manage employee schedules to ensure adequate coverage during peak hours while controlling labor costs.
  4. Quality Control: Ensure that all Caribou Coffee drinks are prepared to company standards maintaining consistency and quality.
  5. Inventory Management: Monitor and manage inventory levels including coffee beans syrups and other supplies to prevent shortages and minimize waste.
  6. Ordering and Receiving: Place orders for supplies as needed and oversee the receiving process to verify accuracy and quality.
  7. Customer Service: Interact with customers to ensure satisfaction handle complaints or concerns promptly and professionally and foster a welcoming atmosphere.
  8. Sales and Promotion: Implement strategies to increase sales such as promotional offers upselling and suggestive selling techniques.
  9. Financial Management: Monitor financial performance analyze sales data and implement cost-saving measures to maximize profitability.
  10. Compliance: Ensure compliance with health and safety regulations food safety standards and company policies at all times.
  11. Maintenance: Oversee cleanliness and maintenance of the coffee house area including equipment upkeep and sanitation practices.

Qualifications:

  • Proven experience in a similar role preferably in the food and beverage industry.
  • Strong leadership and team management skills with the ability to motivate and develop staff.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Knowledge of coffee preparation techniques and espresso equipment operation.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong organizational and time management skills with attention to detail.
  • Proficiency in basic math for inventory management and sales tracking.
  • Flexibility to work varied hours including evenings weekends and holidays.

Benefits:

  • Competitive salary based on experience.
  • Opportunities for advancement within the company.
  • Health insurance and other benefits available for full time employees.
  • A supportive and inclusive work environment with a focus on teamwork and collaboration.

Pay Range: $16.00 - $18.00/hr (based on experience).


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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