Customer Solution Lead
Customer Solution Lead
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Salary Not Disclosed
1 Vacancy
Job Description
Work Location: Melbourne
About OMRON and its Oceania Operations:
At OMRON we lead the way in automation and robotics empowering businesses worldwide through innovative solutions in robotics IoT machine vision control and safety systems. Backed by over 28000 employees globally and recognized among the Worlds Top 100 Innovative Companies for the past decade we combine a proven track record with visionary innovation to drive industrial digital transformation under our ambitious Shaping the Future 2030 strategy.
In Oceania OMRON has a 38-year presence with seven offices and partnerships with over 5000 business clients including many industry leaders. We excel in flexible automation uniquely addressing the regions manufacturing needs for low-volume production diverse product ranges and frequent SKU updates.
Position Overview
This role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.
You will play a pivotal role in shaping OMRONs regional automation and robotics strategy driving technical excellence while laying the foundations for a future Proof of Concept (PoC) Centre in Melbourne. This will require securing government funding university alliances and industry partnerships to establish OMRON as a leader in advanced automation.
As the regional lead for engineering solutions you will work alongside Sales teams to design and deliver solutions present to C-level executives and support business transformation. This position is ideal for a senior professional who combines strategic vision with hands-on delivery and who is motivated to make a long-term impact on both OMRON and the wider industry.
Key Responsibilities
1. Proof of Concept (PoC) Development
Collaborate with the Sydney PoC and Oceania engineering teams to align frameworks share assets and strengthen delivery.
Prepare and position OMRON for a future Melbourne PoC Centre by driving partnerships with universities industry and government and securing funding and grants.
Lead solution design and proof-of-concept delivery integrating automation and robotics technologies to support customers Factory of the Future ambitions.
Foster a culture of innovation continuous improvement and technical excellence across VIC SA and TAS.
2. Business Model Transformation & Partnerships
Support the Sr. State Manager to achieve regional sales and profit targets by co-developing customer solutions and presenting at boardroom/C-level engagements.
Drive sustainable business models leveraging PoC capabilities and expand engineering and service businesses.
Build alliances with universities OEMs system integrators and industry leaders to accelerate growth opportunities.
3. Regional Leadership & Delivery (VIC/SA/TAS)
Mentor and guide regional engineers ensuring structured processes high-quality delivery and adherence to safety and business best practices.
Coordinate cross-functional resources across engineering and service teams to optimise outcomes.
Represent OMRON at executive forums trade shows and industry seminars to strengthen market presence and influence.
4. Perform any other tasks assigned by the direct manager
Requirements
1. Engineering Degree with at least 8 years experience in automation robotics or industrial solutions including project management.
2. Leadership: Proven ability to inspire and guide cross-functional teams take ownership of results and drive change with resilience.
3. Business Acumen: Skilled in developing compelling proposals securing funding or grants and shaping innovative business models.
4. Stakeholder Engagement: Excellent communication skills with a track record of building partnerships with government universities industry leaders and internal teams.
5. Technical Expertise: Strong knowledge of automation and robotics technologies (PLCs SCADA robotics Industry 4.0) with the ability to translate technical solutions into business value.
Benefits
Shape the Future of Industrial Solutions: Contribute to cutting-edge automation and drive transformation across industries.
Innovate with a Global Leader: Be part of a globally recognized high-tech company known for innovation and excellence.
Drive Meaningful Change: Play a pivotal role in building best practices delivering tangible value and mentoring future engineering professionals.
Employment Type
Full-Time
