Director, Operations Program Management
Director, Operations Program Management
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$ 260000 - 290000
1 Vacancy
Job Description
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.
From your first day at Roku youll make a valuable - and valued - contribution. Were a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku Operations integrates Program Management Quality and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning new product launch and sustaining execution of three of Rokus critical product lines Players Smart Home and Remotes.
About the Role
We are seeking a Director of Operations Program Management with a strong background in manufacturing supplier management and cost optimization to lead a team of senior program managers.
Reporting to the Head of Manufacturing Operations this leader will own complex product initiatives from NPI through sustaining ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution requiring both cross-functional leadership and a hands-on approach to build credibility on the factory floor.
For California Only - The estimated annual base salary for this position is between $260000 - $290000 annually. Compensation packages are based on factors unique to each candidate including but not limited to skill set certifications and specific geographical location. This role is eligible for health insurance equity awards life insurance disability benefits parental leave wellness benefits and paid time off.
What youll be doing
- Strategic and Operational Leadership
- Lead program planning and supplier execution for Rokus Players Smart Home and Remote product lines
- Bring Program Management Technical Operations and Quality together into a single operating model for the organization
- Keep executives aligned through clear reporting on readiness risks and tradeoffs
- Build repeatable ways of working that improve launch speed and product quality over time.
Manufacturing and Supplier Execution
- Work with ODMs and suppliers on production readiness line bring-up and ramp-to-volume
- Drive capacity planning and risk assessments to support stable volume production
- Step in on supplier escalations around production yield reliability and quality to ensure rapid recovery
- Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
Technical Rigor and Validation
- Onsite supplier support for NPI development (e.g. Proto EVT DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
- Partner with Engineering to bake DFx repairability automation and reliability into design
- Run technical reviews with suppliers covering process optimization test coverage root cause and corrective actions
- Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch
- Carry lessons learned forward into the next generation of products
Cost Optimization and Process Improvement
- Identify cost-down opportunities in design materials and processes
- Lead tradeoff reviews balancing low-risk savings with higher-payoff higher-risk options
- Own operational budgets and maintain a clear roadmap of cost-reduction initiatives
- Operational Excellence and Post-Launch Performance
- Track yield scrap utilization and production plan vs actual to hold teams accountable
- Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
- Build closed-loop processes across Engineering Operations and Customer Care to eliminate repeat field issues.
Tools & Systems
- Leverage systems dashboards and AI tools to improve accuracy yield and cost modeling
- Develop predictive insights on cost reduction supplier risk and production performance
- Champion digital adoption to replace manual tracking and scale execution globally.
Team Development
- Lead and mentor a global team of senior program managers with both technical and operational depth
- Build a culture of accountability data-driven decisions and clear communication
- Strengthen collaboration across Operations Engineering Supply Chain Sales and Finance
Were excited if you have
- 10 years in operations technical program management or manufacturing leadership with direct accountability for product launches
- Deep knowledge of manufacturing processes including FATP SMT NPI validation reliability testing yield analysis and supplier capacity planning
- Track record of supplier collaboration to drive yield cost and quality improvements
- Experience with DFx alternate sourcing automation and packaging optimization
- Strong leadership and communication skills with the ability to influence executives and align global teams
- Bachelors degree required; advanced degree in Engineering Supply Chain or Business preferred.
- The role requires 15-20% international travel
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and short at Roku youll be part of a company thats changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers which itself is a two-part idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.
To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Required Experience:
Director
Employment Type
Full-Time
