CALIBRATION SERVICE MANAGER Grand Rapids MI Salary $80000 Join aWest Michigan Best and Brightest Companyas a Calibration Service Manager that will be responsible for overseeing the growth operations financial performance and team management of the Lab Department. This individual will find success by a strong focus on quality a customer-centric approach and effective leadership. ESSENTIAL FUNCTIONS - Oversee daily calibration operations ensuring accuracy safety and full compliance with ISO 17025 standards
- Partner with customers and sales team to provide tailored calibration solutions; act as the Subject Matter Expert (SME) through site visits technical support and service coordination
- Lead and develop staff through performance management timecard approvals employee relations and career development initiatives
- Direct training programs for new hires and ongoing technical development for all Calibration Technicians
- Manage financial operations including lab budget P&L equipment investments and contributions to long-term growth strategies
- Support audits and enforce safety protocols to maintain a compliant secure laboratory environment
- Identify recommend and implement workflow and process enhancements to improve efficiency reduce costs and increase throughput
- Foster a collaborative high-performance work environment aligned with the organizations core values
- Grow the laboratorys capabilities and partner with quality to continue to expand the organizations A2LA ISO 17025 Scope of Accreditation
MINIMUM REQUIREMENTS - Bachelors Degree in Science Biology Chemistry or a closely related discipline (preferred)
- Two - five years of managerial experience in a laboratory or relevant service industry
- In-depth knowledge of ISO 17025 calibration standards quality management systems and measurement instrumentation strongly preferred
- Demonstrated business acumen including budgeting financial planning and strategic decision-making
- Strong presentation and communication skills including written and verbal
- Ability to satisfactorily complete an MVR in order to travel to local customer sites occasionally
EQUAL OPPORTUNITY Grand Rapids Metrology is an Equal Opportunity Employer and considers applicants without regard to race color religion sex national origin or other protected classes.
| Required Experience:
Manager