TD Insurance- Field Appraiser Montreal and the Greater Montreal area

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Are you passionate about helping others and making a difference when it matters most We are seeking a Field Appraiser to join our dynamic Quebec field this role you will play a vital part in supporting our customers through challenging times providing on-site assessment complete estimates and delivering legendary service every step of the way.

No matter where you work at TD youll make a meaningful impact grow your skills and thrive in our culture of care.

As a valued member of our Quebec field Team your work will involve a range of complexities and may include the following accountabilities:

Make an Impact:

• Conduct Thorough Investigations: Gather organize and verify essential information and documentation from multiple sources to ensure every claim is comprehensively assessed.

• On-Site Assessments: Visit customer residences to evaluate losses draft detailed scopes and estimates and ensure fair and accurate settlements for sustained damages.

• Support Team Goals: Contribute to overall team productivity and achieve performance objectives.

• Clear Communication: Provide transparent claims processing guidance maintain meticulous claim notes and deliver timely progress updates to all stakeholders.

Cultivate our Culture of Care:

• Field Response: Be prepared to travel across Montreal and the Greater Montreal area supporting customers and the claims adjuster when they need us most.

• Customer-Centric Mindset: Embrace our customer-first philosophy and strategic objectives consistently contributing to TD Insurances reputation for excellence.

• Team Collaboration: Actively participate in a positive inclusive work environment fostering collaboration and shared success.

• Continuous Improvement: Champion and adapt to ongoing process enhancements readily embracing change in a fast-paced environment.

What You Need to Succeed

• Minimum 3 years of experience residential appraisal.

• Strong understanding of building repair methods and the ability to generate accurate estimates.

• Proficiency with Xactimate or similar estimate-writing software.

• Commitment to outstanding customer service striving to exceed the expectations of both internal and external clients.

• Excellent verbal and written communication skills with a professional and approachable manner.

• Valid drivers license and a clean driving record.

• Candidates actively pursuing their AMF licensing and or other relevant continuing education are preferred.

• Bilingual (English and French) written and verbal skills are required for Quebec-based applicants.

• HAAG certification (reviewer or inspector) or an equivalent course is an asset.

• Project management experience is asset.

• AMF licensing is considered an asset or willingness to complete it within the first 12 months of employment.

Who We Are:

As part of TD Bank Group one of Canadas largest financial institutions at TD Insurance we care for Canadian families making it easy to get the best advice protection and support in their moments of need always.

TD Insurance offers a wide range of products including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):