User Support Officer
User Support Officer
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Salary Not Disclosed
1 Vacancy
Job Description
We currently have a vacancy for a User Support Officerfluent in English to offer his/her services as an expert who will be based in The Hague Netherlands. The work will be carried out either on the companys premises or on-site at customer the context of the first assignment the successful candidate will be integrated with the team of the company that will closely cooperate with a major clients IT team on site.
Your tasks:
- Providing first and second level ICT support for all users including during stand-by duty;
- Installing upgrading maintaining and decommissioning hardware and software;
- Contributing to the regular ICT maintenance that takes place in the evenings and on weekends;
- Testing new versions releases and patches for hardware and software and providing recommendations on their implementation;
- Assisting in the process of ordering of new IT equipment and initiating ICT-related purchases;
- Performing asset management tasks such as gathering and keeping detailed hardware and software inventory information.
Requirements
- University degree in IT or relevant discipline combined with minimum 3 years of relevant working experience in IT;
- Experience with Microsoft Enterprise Software;
- Experience operating a Service Desk in an office environment (not a call center);
- Experience with testing new versions releases and patches for hardware and software;
- Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company where you will offer your services as part of a team of a major European Institution operating in an international multilingual and multicultural environment where you can expect real chances to make a difference please send us your detailed CV in English quoting reference: (17015/05/2024).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package) based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS ()is a leading Software Information and Communication Technologies company operating internationally (Athens Brussels Luxembourg Copenhagen Stockholm London Nicosia Hong-Kong Valetta etc). The company employs over 600 engineers IT experts and consultants (around 3% PhD 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions multinational corporations public administrations and multinational companies research and academic institutes.
As part of our dedication to the diversity of our workforce we are committed to Equal Employment Opportunity without regard for race color national origin ethnicity gender disability sexual orientation gender identity or religion.
Furthermore when providing your data it is up to you to explicitly consent that your data can be assessed for future job openings for as long as you do not withdraw such consent. If you do not consent we will not be able to consider the data you provide to us for future job openings.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
