Administrative Assistant / Receptionist
Administrative Assistant / Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Were Hiring: CLIENT CARE COORDINATOR
Remote Part-Time US Pacific Hours
Help us support people on their mental health journey.
Were looking for a Receptionist cum Administrative Assistantto join our growing telehealth therapy practice. Based in California and work with individuals couples and families from a wide range of backgrounds young professionals in tech healthcare business non-profits and more.
This is aremote part-timeposition (Monday to Friday 9AM1PM Pacific Time preferred) and youll be one of the first people new clients speak to. So warmth professionalism and a helpful attitude are key.
What youll be doing:
- Taking in new referrals and making sure theyre scheduled within 24 hours
- Answering calls and emails with a welcoming tone and helpful attitude
- Matching clients with the right therapist based on their needs
- Keeping records up to date in our electronic system (we use Simple Practice)
- Giving clients clear info about what to expect and what to bring
- Helping with internal transfers and booking new clients weekly
- Reaching out to clients with unpaid balances
- Maintaining reports waitlists calendars and other admin tools
- Assisting with therapist credentialing when needed
- Communicating with the team when something needs attention
- Handling other admin tasks that help things run smoothly
What were looking for:
- Proven workexperience in admin front desk healthcare support or similar
- Great written and spoken English communication
- Detail-oriented and organized especially with schedules and data
- Comfortable using Microsoft Office and office software (Simple Practice is a plus)
- Friendly and professional phone manners
- A reliable computer strong internet and a quiet private space to work from
- Able to stay calm manage multiple tasks and prioritize as needed
What youll get:
- 100% remote setup
- Weekends fixed off
- A supportive inclusive team
- Opportunities to learn about private practice and mental health care
- Non-tax rate
- Flexible part-time hours (ideal for someone looking for work-life balance.
- Hours are Monday to Friday (9AMto 1PMPST preferred) part-time.
Ready to be the calm kind voice that helps someone take their first step toward healing If youre someone who thrives in a role that blends heart and hustle wed love to meet you.
Required Experience:
Senior IC
Employment Type
Full-Time
