Channel Fulfillment Analyst(12 Months Contract)
Channel Fulfillment Analyst(12 Months Contract)
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
- Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations Repricing Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP) Target Service Levels (SLA) and SOX requirements- Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required- Champion and continuously improve Channel Fulfilment Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses- Responsible for driving key fulfilment cost work driver and service level metrics (KPIs) by identifying and root causing issues developing scalable preventive solutions and leading its rollout- Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)- Coach and train Channel Fulfilment Analysts on Fulfilment Order and/or Returns Processes
- Bachelors Degree in fields such as Engineering Statistics Mathematics Operations Business Management or Finance is preferred.
- Strong verbal and written communicator with the ability to articulate complex issues findings or analysis to senior management in a clear and concise manner.
Required Experience:
IC
Employment Type
Contract
Key Skills
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