IT Quality Assurance Analyst
IT Quality Assurance Analyst
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Job Description
Join New Era Technology where People Firstis at the heart of everything we do. With a global team of over 4500 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to-end technology solutions at scale.
At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Driven by values like Community Integrity Agility and Commitment we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether.
Hiring: IT Quality Assurance Analyst Malaysia (Client Location) New Era Technology
Client Location: KL Malaysia
Company: New Era Technology
Work Type: Full-Time
Employment: Contract 12months
About the Role:
New Era Technology is looking for experienced IT Quality Assurance Analyst to be deployed at our prestigious client in Malaysia at their KL office.
Job Summary:
The Information Technology (IT) Quality Assurance (QA) Analyst plays a critical role in ensuring the integrity reliability and performance of investment systems platforms. This role focuses on evaluating the impact of changes maintaining system and process quality and ensuring that enhancements or modifications do not adversely affect business operations. The QA Analyst collaborates with stakeholders to assess risks validate system behaviour and uphold quality standards throughout the change lifecycle.
Post Go Live the QA Analyst continues to monitor system behaviour assess post- implementation gaps and work collaboratively with stakeholders to ensure system completeness data integrity and process effectiveness. The QA Analyst will be responsible for analysing change impacts maintaining quality documentation and driving alignment through active stakeholder engagement and collaboration across relevant teams.
Key Responsibilities:
- Quality Assurance and Change Impact Analysis
- Review and assess proposed changes to investment systems to identify potential risks and quality concerns.
- Ensure that changes align with business requirements and do not compromise system integrity or operational processes.
iii. Document quality assurance findings and recommendations for improvement.
- Collaborate with stakeholders to validate those changes meet quality expectations and business needs.
- Communication Activities
- Stakeholder Engagement:
- Engage with stakeholders to define scope of work quality expectations and impact analysis requirements.
- Build and maintain eective relationships with internal teams business users project managers and vendors.
- Act as a liaison to ensure that stakeholder interests and expectations are clearly understood and communicated.
- Meeting Facilitation:
- Prepare meeting agendas lead discussions on quality and impact assessments and document key decisions.
- Organize regular review sessions and share status updates to ensure stakeholder alignment.
- Process Integrity and Optimization
- Evaluate current business and operational processes to identify areas for quality improvement.
- Recommend and implement strategies that enhance system reliability and process effectiveness.
iii. Document optimized standard operating procedures and contribute to the development of a target operating model.
Planned Deliverables including but not limited to:
- Quality Assessment Reports and Change Impact Analysis Documentation
- Stakeholder Engagement Reports and Meeting Summaries
- Process Optimization Proposals and SOP Documentation
- Post Go Live Monitoring and Quality Assurance Findings.
Qualification & Experience:
- Education & Experience
- Bachelors degree in engineering (Computer/ Telecommunication) Computer Science/ Information Technology or equivalent.
- Possess 35 years of experience of relevant Quality Assurance experiences.
- Exposure in investment or banking related processes and operations is a bonus.
- Tools & Technical Skills
- Experience with scripting language (JavaScript Python etc)
- Experience with testing applications across various platforms (mobile desktop).
- Knowledge of SaaS product development and testing is desirable.
- Understands testing techniques for APIs services.
- JIRA For defect tracking test case management and stakeholder collaboration
- Qlik / Power BI For validating reporting dashboards and data visualization
- Soft Skills & Attributes
- Able to work independently manage own time and workload effectively and to meet deadlines
- Strong communication skills in English (written and verbal)
- Analytical and meticulous
- Creative problem-solver
- Strong sense of ownership and responsibility
- Confident communicator with internal and external stakeholders at all levels
- Meeting facilitation and cross-functional collaboration
Preferred Candidate:
- Nationality: Malaysians preferred.
- Availability: Candidates who can join max in 30-60 days.
How to Apply:
Send your updated resume to with the subject line:
IT Quality Assurance Analyst Malaysia
About Us:
New Era Technology () is a global IT services provider with a footprint in 80 countries delivering cutting-edge digital transformation consulting and staffing services across industries
New Era Technology Inc. and its subsidiaries (New Era we us or our) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide this we are also committed to providing you with a positive experience on our websites and while using our products services and solutions (Solutions).
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