Social Media & Content Moderator (Fresh Graduate Welcome - WFO)
Social Media & Content Moderator (Fresh Graduate Welcome - WFO)
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IDR 1000000 - 4000000
1 Vacancy
Job Description
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content enforcing guidelines and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
Review all user-generated content on your platform including text chats images videos and comments.
Assess whether the content adheres to community guidelines make sound a judgment call and remove any material that violates the standards.
Manages content safety for short-video products to ensure compliance with legal standards.
Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
Manages and addresses inappropriate content reports applies company policy.
Coordinate with supervisors to deal with contents violating community guidelines and update operations standards.
Perform audit of contents received for sharing on social media uploads.
Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials.
Review and update content on popular social media platforms
As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment
within the industry.
Key skills and experience:
Enjoys spending time watching social media feed (is an advantage)
Capable of withstanding potentially sensitive contents
English communication skill (B2 Results) good verbal communication
Content moderation or BPO work experience is a plus
Fresh graduates from all majors are welcome (minimum D3)
Able to start working immediately
Willing to work on weekend and public holiday
Able to work on shifting schedules
Employment Type
Full-Time
