Nike Head Coach Unite IMM
We need leaders who inspire empower and drive performance through a passion for sport and service.
About the Role
As a Head Coach for our highest revenue Unite Door youll lead by example champion Nikes values and create a premium consumer experience. Youll be responsible for driving commercial success developing your team and ensuring operational excellence across all areas of the store.
Key Responsibilities
- Lead daily operations ensuring visual brand merchandising and operational door to floor standards are consistently executed.
- Communicate and Drive key performance indicators (KPIs) and business goals to your team motivating them to deliver exceptional service.
- Oversee onboarding and continuous training to drive Employee Engagement and ensure all team members integrate well into Nikes team culture and achieve service and operational standards.
- Use business insights and possess commercial acumen to identify growth opportunities and drive performance.
- Conduct regular performance reviews and team development sessions using Nikes Performance Excellence framework.
- Manage stock operations including deliveries audits and cycle counts in line with Nike HQ policies.
- Act as the key liaison between the store Nike HQ and Territory partners sharing updates on product promotions operations and policy changes.
What You Bring
- 7 years of retail experience & leadership in a dynamic complex high-volume retail environment.
- Proven ability to lead coach and develop high-performing teams.
- Strong background in retail operations sales planning and customer service.
- Energetic presence on the shop floor with a passion for sport and the Nike brand.
- Excellent communication skills and a collaborative inclusive leadership style.
Who Youll Work With
You will report directly to the Senior Retail Manager SEA; You will collaborate with equally passionate teammates spanning Merchandising Planning Retail Marketing Nike Direct Leaders Geo RDMS/ SRMs Real Estate Store Development Retail Operations and Nike Athlete Experience Team. At time you will also work with stakeholders across SEA&I territory Asia Pacific and Latin America geography.
Required Experience:
Manager