IT Specialist â Southeast Division Support
IT Specialist â Southeast Division Support
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Job Description
Location: 5610 W La Salle St Tampa FL 33607
At Labcorp we are a global leader in advancing health and powering clear confident decisions through science technology and innovation. Our IT teams play a critical role in ensuring reliable operations across our nationwide laboratories and facilities.
We are seeking an IT Specialist to join our Tampa support team providing essential technical expertise for our Southeast Division laboratories.
Position Overview
The IT Specialist will provide first-line technical support to end-users laboratories and branch locations throughout the Southeast Division. This role requires strong troubleshooting skills the ability to resolve hardware software and networking issues and the capacity to support specialized laboratory systems in a mission-critical environment.
Key Duties & Responsibilities
Provide first-level technical support for Windows desktops/laptops local and network printing networks (LAN WAN WLAN) and specialty/proprietary lab systems.
Support daily operations of the Tampa laboratory (400 workstations) and divisional IT infrastructure across 2900 devices.
Troubleshoot and resolve technical issues completely and accurately; provide training to end-users as needed.
Process hardware/software requests including ordering setup installation and testing.
Route advanced/second-level system issues to the appropriate internal teams.
Support networking and infrastructure within divisional boundaries.
Assist with specialty laboratory system support and configuration.
Travel occasionally to branch and stat lab locations; some overnight stays required.
Schedule & Work Conditions
Standard hours: 8:00 AM 5:00 PM (exempt/salaried role).
Extra hours may be required based on business needs.
Occasional travel including overnight stays.
Requirements
Bachelors degree in Information Technology Computer Science or related field; or equivalent work experience.
2 years of experience providing desktop network or IT support in a corporate or laboratory environment.
Strong knowledge of Windows OS Microsoft Office Suite and networking (LAN/WAN/WLAN).
Experience with hardware/software installation setup and troubleshooting.
Excellent communication skills and customer service orientation.
Ability to work independently and prioritize multiple tasks in a high-demand environment.
Preferred Qualifications
Experience supporting laboratory or healthcare IT systems.
Familiarity with specialty or proprietary lab applications.
Previous experience in a large-scale multi-location IT support environment.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Casual PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan more detailed information pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
