Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate Leisure & Groups)
Development of sales strategies and action plans to ensure plans are implemented results are monitored and goals are achieved launch tactical promotions if required
Develop solid understanding of numbers to evaluate revenue performance understand profit contribution to GOP and monitor sales departments impact on hotel profitability
Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
Participate in the preparation of the annual departmental operating budget the hotel marketing plan and business plan as well as financial plans.
Monitors competitors activities and assists in marketing intelligence
Builds profile within local market place through attendance at various events and local market place
Engage with guests and customers within the hotel at client events industry gatherings and other social functions
Foster a positive and productive work environment builds motivates and leads an effective team that delivers results and is highly engaged
Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
Develop and maintain strong relations with stakeholders whose support cooperation and services are critical to the success of sales
Work closely with the leadership team to ensure quality product delivery design products and concepts to improve the customer experience and maximise revenue and profit.
Travel when required to promote the hotel and develop potential business in other markets
Ensure active management of individual GAPs and personal development plan.
Other duties as assigned by Director of Sales & Marketing or the management
What we need from you
Diploma/Degree in Business or Hospitality management or related disciplines
Minimum 5 years sales experience preferably in luxury hotel or hospitality.
Strong presentation commercial and communication skills
Strong interpersonal skills to develop and foster beneficial relationships
High level of passion enthusiasm and drive for result
High level of common sense and high skill of problem solving and decision making
In-depth knowledge of sales principles and techniques
Strategic and tactical thinker - ability to develop strategic sales plans establish goals and objectives set performance targets and deliver projects on time
Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
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