Snr Field Service Engineer I
Snr Field Service Engineer I
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Job Description
ASM is a leading global supplier of products services and materials for semiconductor processing. For more than half a century innovation has been at the core of everything we do. Our smart ambitious people are dedicated to creating cutting-edge solutions for the worlds leading semiconductor providers. Every day we push the development of next-generation computer-chip technology always staying a few steps ahead of whats next.
The talented enthusiastic people at ASM are just like you: dedicated to improving peoples lives and unlocking new potential. With our collaborative approach to R&D we advance key semiconductor technologies and platforms like ALD epitaxy PEALD PECVD and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year our innovations help to make chips smaller faster and more fact you will find our technology in every aspect of modern life: in AI medical equipment 5G smartphones autonomous driving and more.
JOB RESPONSIBILITIES
Maintain tool uptime and ensure excellent execution of installation and support of hardware
issues.
Develop maintain and ensure the relevance of technical information used by internal and
external stakeholders.
Understand and build long-term innovative global technology systems that enable enhanced
customer relationships.
Ensure communication vehicles e.g. telephone email and presentation etc. are able to
facilitate efficient and consistent customer follow-up.
Drive continuous improvement of the customer experience through team hardware software
and support tool development.
Drive and manage new product installs and subsequent hardware development.
Projects manage new evaluations and ensure the success of the project.
Additional assigned tasks when necessary.
Business travel is required when necessary.
REQUIREMENTS
Bachelors degree in Engineering discipline
Proven success in building collaborative partnerships with customers and internal stakeholders
Ability to work in a team environment with tight deadlines and multiple priorities
English language fluency is required as you will be working with international clients and
customers
At ASM we are committed to supporting our people enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives we enable a culture of continuous exploration and adoption of new ideas. At every step we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society.
So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM find us at and on LinkedIn Facebook Instagram and YouTube.
Employment Type
Full Time
