drjobs Senior Salesforce Consultant

Senior Salesforce Consultant

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1 Vacancy
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Job Location drjobs

Guadalupe - Mexico

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We offer:

Responsibilities:

  • Take ownership of Salesforce support items providing second-level and advanced support for issues involving automation integration with SAP and other systems validation configuration and custom coding (APEX Lightning Web Components).
  • Act as a technical mentor for other members of the team supporting onboarding and continuous skills development for junior colleagues.
  • Collaborate with international business and IT partners architects and global team members to define and deliver scalable sustainable Salesforce solutions.
  • Perform root cause analysis identify trends and implement process optimizations or technical improvements for recurring issues.
  • Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.
  • Stay up-to-date with new Salesforce features and industry best practices advocating for improvements to our global technology stack.

Tasks and Qualifications:

Responsibilities:

  • Take ownership of Salesforce support items providing second-level and advanced support for issues involving automation integration with SAP and other systems validation configuration and custom coding (APEX Lightning Web Components).
  • Act as a technical mentor for other members of the team supporting onboarding and continuous skills development for junior colleagues.
  • Collaborate with international business and IT partners architects and global team members to define and deliver scalable sustainable Salesforce solutions.
  • Perform root cause analysis identify trends and implement process optimizations or technical improvements for recurring issues.
  • Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.
  • Stay up-to-date with new Salesforce features and industry best practices advocating for improvements to our global technology stack.

Requirements:

  • University degree in Computer Science Business Informatics Information Systems Digital Media or comparable field.
  • Salesforce Administrator certification required; advanced certifications (e.g. Platform Developer Architect) highly preferred.
  • Minimum 3 years of experience supporting and developing in Salesforce with proven skills in automation validation configuration integration and hands-on coding (APEX Lightning Components).
  • Strong mentoring interpersonal and communication abilities; experience in a multinational team is a plus.
  • Excellent problem-solving and analytical skills with a strong customer service mindset.
  • Fluent in English (spoken and written).
  • Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial.

#LI-AM3


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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