Inbound Sales Development Representative (AI-driven B2B SaaS)
Inbound Sales Development Representative (AI-driven B2B SaaS)
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Job Description
Job description
Location: LATAM/Europe remote
Form of employment: B2B (self-employed) or contract of employment
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and at the same time help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio you can grow too!
A few facts about us:
Our product is one of the worlds leading AI customer service solutions and our goal is to become no. 1.
We are among the Top 50 AI and Customer Service Products in G2s Best Software Awards 2024.
We currently rate at 4.7/5 in both Shopify and G2.
The new Tidio AI feature (Lyro) answers up to 70% of customers questions in seconds and is available to users even on a free plan. Its a real AI revolution!
Every month our widget is viewed by 350 million unique users which is 4% of the global population.
Currently we hire over 130 fantastic people.
In March 2022 we secured $25 mln in a Series B Investment round (read TechCrunchs article to learn more)
In June 2023 our MRR exceeded $1M.
Would you like to see what working with us looks like Check out our #GrowWithTidio video
Are you ready to take your sales career to the next level
Join Tidio as anInbound SDRand become a key part of our4-person international Inbound Sales Team. Youll be on the frontlines of our growth turning inbound leads into real opportunities uncovering customer needs and booking product demos for our AEs that drive our fast-growing international environment your impact will be felt from day one.
As the Inbound SDR you will:
Outreach our potential clients with calls and personalized email sequences to spark interest in Tidio solutions;
Qualify leads and conduct initial discovery calls to understand customer requirements and pain points;
Work with SMBs and Mid-market US-based businesses in the PDT zone (9 AM to 5 PM).
Manage a pipeline of high and medium-intent leads in a well-organized and effective way;
Keep a track record of data for a better understanding of changes in a pipeline and the progress of key performance metrics;
Consistently meet and exceed monthly activity pipeline and new business metrics;
Maintain an up-to-date knowledge of our product customer stories and the best sales practices;
Leverage tools like Hubspot LinkedIn Sales Navigator SimilarWeb (internal tools);
Actively partner with your peers from the Sales Marketing and Customer Success teams to contribute to the overall success of the sales process.
Job requirements
You are the perfect fit if you have:
Minimum 1-2 yearsof experience as an SDR/BDR in the B2B SaaS industry and a proven track record of successful lead generation and qualification;
Native or near-native level command of English;
Ability to cover the PTD zone (9 AM to 5 PM) fromMonday to Friday.
Experience in making high-volume sales calls and managing a generated pipeline;
Experience with SMBs and Mid-market sales;
Good data hygiene - to maintain profiles in a database and be on track with your activity goals;
The ability to conduct engaging phone calls and write persuasive emails;
Curiosity around understanding the SMB/Midmarket industry and how different companies could use Tidio;
Passion for the tech field and focus on developing a sales-oriented career.
We would like to offer you:
A chance to work with one of the top products in the customer experience industry.
Work with an experienced and international team that continually shares knowledge and is not afraid of testing new solutions.
Great development opportunities company-supported courses and conferences.
Contract form according to your preferences (B2B or contract of employment).
Remote-first work with flexible hours.
26 days off guaranteed in a year.
Possibility to work 100% remotely or book a Regus coworking space in your city.
Individual work tools MacBook Pro Dell screen JBL headphones You can tailor the equipment to your needs.
Sport & wellness benefit or its financial equivalent.
Mental well-being program individual therapy sessions and resources for employees.
Free access to one of the most popular e-book/audiobook services.
Regular integration events (company-wide meetings team events).
What happens when you send your CV
Video call with a recruiter about the position and the team.
A recruitment assignment.
Final Interview with the Hiring Manager Mock Call.
Offer and fireworks
Diversity Statement
One of Tidios core values is to play fair. Therefore we treat all candidates equally. We do not discriminate based on race religion color national origin gender sexual orientation age marital status or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
We now rate at 4.3/5
85% recommend us to a friend
All done!
Your application has been successfully submitted!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
