Patient Access & Medical Reception - Infusion Center

Patient Access & Medical Reception

(Care Team Specialist I)

Infusion Center

Announcement #308904

Jefferson Healthcare is expanding and we are looking for a Care Team Specialist I to join our Infusion Clinic team! The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists (Medical Receptionists) are important liaisons between the medical care team and the patients. This position involves interacting with diverse individuals in the Cancer Center environment gathering essential information assisting patients with scheduling and supplying clinical teams with the necessary information to deliver high-quality care. Staff members in Infusion will be cross-trained to the Oncology and Radiation Oncology clinics to cover breaks and lunches.

The ideal candidate will have strong communication skills be organized and detail-oriented and have a strong ability to navigate computers and technology. They will also have a customer service mindset. Responsibilities include greeting and checking in patients scheduling appointments answering patient phone calls and maintaining a clean and welcoming waiting area. The ability to learn to multitask and handle patient inquiries with sensitivity and professionalism is a must. Prior experience in a healthcare setting is preferred but not required. If you are a team player who enjoys working in a fast-paced environment and making a difference in peoples lives we encourage you to apply!

What can we offer you

• Medical dental vision retirement PTO and more!
• Outstanding benefits including 5% employer contribution to your retirement account and low insurance premiums for individuals and families. Benefits package is ranked in the top 1% in the state!
• Opportunities for growth and development
• Supportive and inclusive work environment

What youll need:

• High School degree or equivalent required
• One year of related experience in a clinical or medical office or other related experience required
• Candidates with Customer Service experience are encouraged to apply!
• Experience or education providing basic knowledge of medical terminology preferred
• Experience answering high volumes of phone calls preferred

Schedule: 1.0 FTE 40hr/week; Day Shift start times between 7:30 & 8:30 am; 8 hour shifts upon hire Employees may be changed to 9 hour shifts or 10 hours shifts once department is fully staffed

To apply: please visit our careers website at

This position will remain open for one week (until 8/29/25).

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

* Candidates who accept a written offer of employment must pass a background check and may be required to undergo 11-panel testing for commonly abused controlled substances including marijuana in accordance with our policy.