Manager, Talent & Operation
Manager, Talent & Operation
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1 Vacancy
Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
Senior ManagerJob Description & Summary
The role requires a breadth of knowledge in Human Capital (HC) management and relevant operational experience to work with key stakeholders in the execution of HC and resource management strategy for the Acceleration Center in Kuala Lumpur supporting the People Leader.Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognizing when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.
Scope of work
Work with PwC US and other Acceleration Centers in ensuring consistency of the model (to the extent possible) and people experience.
Manage a consistent people strategy and execution of HC priorities working with the functional HC leads.
Key point of contact in providing HC related advice and support to client facing teams in the Center; assisting the People Leader in all facets of HC management.
Lead resource management and people deployment operations in order to support demand and supply of resources in line with project pipeline and skills requirements.
Key responsibilities
Business Partnering
Drive people strategy and initiatives in partnership with local and xAC leaders and HR teams (talent acquisition learning and development compensation and benefits HR shared services) in line with people policies and business priorities. This includes recruitment strategy workforce planning talent management and employee experience.
Have a point of view on people policies and practices and be able to formulate implement and regularly review practices to ensure we remain an employer of choice
Manage provide advice on and resolve employee relations issues
Develop and implement staff engagement strategy incorporating best practices and data points
Partner with senior management to identify and address workforce issues and needs.
Monitor and ensure the organizations compliance with local employment laws and regulations and ensure adequate quality control towards risks for HC deliverables
Develop initiatives to improve employee engagement satisfaction and retention.
Oversee the resolution of employee issues and grievances. Ensure a fair and consistent approach to organizational policies and procedures.
Resource Management / Deployment
Lead the resource management team to plan and execute processes on demand forecasting staff deployments capacity management demand-supply gap management along with optimal utilization of resources.
Performance Management
Plan monitor and provide support and guidance for the execution of annual performance management processes including development planning managing the performance review cycle and compensation reviews.
Provide guidance on employment related issues including managing poor performance and disciplinary action when .
Talent Management
Facilitate and support talent management programs in collaboration with the xAC HC leaders.
Diversity and Inclusion Employee Engagement
Support diversity and inclusion strategy wellbeing and corporate responsibility programs to drive an inclusive culture focusing on employee engagement wellbeing and digitalisation.
Communication and Change
Collaborate with the Internal Communications and Change team to co-develop HC related people messages and change management plans.
Operation
Develop and implement HR operations strategies aligned with the overall business goals. Ensure that HR practices support long-term business objectives.
Identify design and implement improvements in HR processes to enhance efficiency reduce costs and improve service delivery.
Lead and manage the HR operations team providing guidance support and mentorship to ensure high performance and professional development.
Requirements
Bachelors degree in any discipline
At least 12 years of progressive HR experience (HR consulting HR Generalist HR & administration experience) gained with multinational companies ideally in fast-changing industries
HR knowledge of Malaysia local and expat employment practices and labour laws is desirable
Proven experience in managing a wide range of HR-related issues.
Excellent interpersonal and communication skills.
Strong problem-solving skills and the ability to make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Partnering Business Transformation Career Development Change Management Coaching and Feedback Co-Creation Communication Creativity Data Analytics Data-Driven Decision Making (DIDM) Data-Driven Insights Embracing Change Emotional Regulation Empathy Employee Experience Employee Life Cycle Executive Negotiation Human Capital Initiatives Human Resources (HR) Coaching Human Resources (HR) Metrics Human Resources (HR) Policies 35 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
