Operational Excellence Director - Toolbox & Learning

Operational Excellence Director - Toolbox & Learning - Copenhagen Denmark

Design the way we work. Shape how we learn.

At Maersk were on a bold journey to become the global integrator of logistics. This transformation demands not only operational excellence but the capability to embed it deeply across our people systems and culture.

As we deploy The Maersk Way (TMW) our global operating model were looking for a Operational Excellence Director - Toolbox & Learning to lead the design and evolution of the core toolsets and learning experiences that bring TMW to life. This is a critical enabling role that supports capability-building at every level of the business.

The Role

You will lead the development of Maersks Operational Excellence toolbox and learning ecosystem ensuring tools are intuitive scalable and relevant and that learning is practical experiential and aligned with real operational maturity.

This is not about building an academy. Its about enabling performance through smart design simple guidance and powerful experiences that drive real-world adoption.

Key responsibilities include:

• Design evolve and govern TMW tools (e.g. visual management daily management problem-solving) in collaboration with global and regional teams.
• Ensure tools are simple intuitive frontline-ready and reflect best practice.
• Lead the end-to-end learning architecture supporting operational excellence capability across roles and regions.
• Embed learning into business momentsonboarding promotions performance reviewsnot separate from them.
• Build and enable internal coaches leaders and champions through assets that empower behavior change.
• Champion a culture of learning through peer communities shared moments and recognition.
• Own knowledge management and ensure easy consistent access to all materials and content.
• Partner with People Solutions Maersk Leadership Institute and external experts to maintain alignment and coherence.
• Continuously improve based on user feedback operational maturity and business readinessnot volume.

What Youll Be Accountable For

• Design and release of effective high-quality OpEx tools and learning modules.
• Governance and consistency of tool usage across functions and regions.
• Capability uplift across target populations measured by adoption confidence and performance.
• Alignment of learning with enterprise leadership and behavioral frameworks.
• Integration of learning and capability into core business routines and leadership pathways.

What Were Looking For

• Deep expertise in Lean Six Sigma or CI environments with strong practical deployment experience.
• Proven track record designing scalable learning and enablement strategies in complex organizations.
• Ability to simplify the complex designing tools and content that work in real frontline conditions.
• Strong program architecture capabilities: aligning tools and training with strategy and maturity.
• Exceptional communication and facilitation skills; able to influence at all levels.
• Focus on behavior change and leadership role-modelling not just knowledge transfer.
• Highly collaborative resilient and adaptable in a global matrixed environment.

Why Maersk

At Maersk transformation isnt a side project its our future. Were reshaping the global logistics industry and we need people who can turn strategy into adoption systems into habits and complexity into clarity.

This role puts you at the heart of that mission. If youre passionate about enabling others to succeed and you thrive on impact scalability and simplicity we want to hear from you.

#LI-BL01 #LI-Hybrid

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