In this role you will be leading day-to-day operations to ensure organizational delivery of high quality annotated data from the group of Team Leads you support. You will effectively lead team performance by developing Team Leads and other Senior Annotation roles through individual coaching team meetings mentor sessions participating in interviewing and hiring data analysis and collaboration with other Data Operations sites. Youll also assist in the development of tools and reports needed analyze and run the business including workflow optimization workforce management and developing more efficient ways of working. You will help determine staffing requirements and participate in interviewing and hiring. The role is an office based position. Additionally some specific supervisor shifts require certain hours to be present on campus and can span any hours of operations.
Minimum 8 to 10 years experience in people management leading teams focused on consumer-facing applications content or service
Ability to empower and drive the teams performance and be accountable for business priorities
Self-starter with forward thinking capability strategic vision and strong executional track record
Experience defining and analyzing KPIs with the ability to identify trends and opportunities for innovation and improvement
Proven track record of collaborating cross-functionally to drive operational improvements
Strong interpersonal skills effective communication skills and the ability to influence and communicate across all levels of the organization
Management experience in a global organization
Experience scaling operations in a fast-paced and dynamic environment
Excellent verbal and written communication skills
Good analytical skills to use data to optimize the organizational efficiency and drive strategic decision making
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