Cancer Care Analyst (Contract 3 months)
Cancer Care Analyst (Contract 3 months)
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description Summary
Cancer Care Analyst is a leading driver of our customer interactions. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to deepen understanding in patient journey a compliant and ethical manner.Job Description
Location: Thailand #LI Hybrid
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Territory: Northeastern of Thailand
Major accountabilities:
- Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions
- Engage in value-based conversations (in-person and virtually) to understand critical customer challenges decision-drivers pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient right time)
- Develop Customer Insights and Understanding
- Gather insights on the customers business to uncover what is important to them
- Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans
- Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content campaigns and interaction plans
- Deliver Value to Customers and Patients
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
- When facing ethical dilemmas do the right thing and speak up when things dont seem right.
- Live by Novartis Code of Ethics and Values and Behaviors.
Work Experience:
- Established Network to target Customer Group desirable.
- Sales in Healthcare / Pharma / related business.
- Specific Product knowledge desirable.
Skills Desired
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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