Compliance & Customer Service Assistant Manager
Compliance & Customer Service Assistant Manager
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Job Description
Compliance & Customer Service Assistant Manager
Location: Home Based / Hybrid
Salary: 30000 per annum
Job title: Compliance & Customer Service Assistant Manager
A fulfilling and exciting opportunity available for a Compliance & Customer Service Assistant Manager to join our Association.
- Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
- We provide quality housing deliver tailored support plans training education and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- To assist in the management monitoring and delivery of all aspects of property and regulatory compliance and its delivery in accordance with Adullam Homes Housing Association Limited policies and procedures.
- The post will also provide direct support to the Asset Manager and will ensure all cyclical works are administered correctly and reported accordingly.
- The post will continually liaise with internal and external stakeholders to ensure a common group approach in the delivery of these activities.
- As a manager you will be expected to contribute to the maintenance and development of the Associations values culture and ethos.
- The post will provide a monitoring system to enable Adullam to achieve its environmental objectives with regard to energy performance.
Please see the job description for more information.
Adullam offers the following benefits:
- Salary 30000 per annum dependent on experience for 37.5 hours per week
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures backgrounds and are committed to treating our teams fairly and with respect irrespective of their background disability or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children young people and adults accessing our services. We expect all staff volunteers and workers to share this commitment. The successful candidate will be subject to a Basic DBS scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
The Association
Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham Adullam has expanded into new geographical locations and developed new services.
Over the years it has introduced and run innovative projects to offer tenants residents and service users opportunities for housing support education and training.
The Benefits
Testimonials
- Yehudit Poloway
Service Coordinator
What keeps me going is that every day I discover a new strength and talent in myself and get inspired by the people that I support.
- Temitope Kuforiji
Concierge
Adullam is an excellent association with strong Christian values and great employee support. As a mother of three Ive thrived there while maintaining a work-life balance. Im proud to be associated with this amazing association and encourage you to consider working here.
- Gary OSullivan
Property Services and Operational Manager
Adullam Homes has given me support and guidance to become a property service manager and fulfil my passion in providing supported housing to our residents and colleagues. A great place to work it is like a second family. 15 years of remarkable achievements and memories.
- Jade
Klair People Assistant
Straight after university Adullam has helped kickstart my career. I work with amazing supportive people with great expertise which provide me with continual growth experience and learning opportunities.
- Grace Adegoke
Service Coordinator
The feeling we get from helping and supporting people in achieving their dreams is second to none. Adullam gave me the opportunity to realise this dream and fulfil my purpose.
- Helen Smith
Property Services and Operational Manager
I joined Adullam in 2010 and returned in 2014. Ive worked my way up to Property Services and Operational Manager. I oversee the Recovery Service helping people overcome addiction which Im passionate about. My role is dynamic and keeps me busy; this job is never the same two days in a row. Adullam has supported me as a senior member of staff and provided great opportunities.
Documents
Required Experience:
Manager
Employment Type
Full-Time
