Director Consulting Services (DCS), Quality Engineering
Director Consulting Services (DCS), Quality Engineering
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Job Description
Position Description:
Seeking an experienced and strategic Director Consulting Services Quality Engineering (QE). You will lead the delivery of large fixed-price quality engineering engagements champion automation and AI-driven transformation and elevate QE performance across client organizations. This role balances delivery leadership client relationship management and financial accountability with the goal of exceeding quality metrics and fostering continuous innovation.
Your future duties and responsibilities:
Service Delivery & Transformation
Lead the design delivery and successful execution of large fixed-price QE engagements (100 member global team) ensuring they are on time on budget and exceed business expectations.
Drive QE transformation initiatives integrating automation AI and modern testing frameworks across client environments.
Establish and monitor quality engineering metrics (e.g. defect escape rate automation coverage cycle time) ensuring continuous improvement and exceeding service level agreements.
Collaborate with CGI global delivery centers to optimize resourcing and delivery efficiency.
Client Relationship & Business Management
Serve as a trusted advisor to client leadership (VP/CIO/) building and nurturing long-term relationships
Manage the full P&L financials forecasting and pricing models for QE engagements
Actively identify growth opportunities support proposal development and contribute to account strategies
Lead client governance meetings executive-level reviews and Quarterly Business Reviews (QBRs)
Team Leadership & Capability Development
Build lead and mentor a high-performing QE teammanagers automation engineers and architectswith a focus on career growth and retention
Cultivate QE capabilities by evangelizing modern practices (automation AI BDD CI/CD) and enabling adoption across teams
Manage resourcing and recruitment to meet project demands ensuring agility and scalability
Required qualifications to be successful in this role:
15 years of experience in Quality Engineering specifically in Managed QE Services
Proven expertise in delivering fixed-price large-scale QE engagements and transformation programs.
Deep knowledge of test automation strategies AI-enabled testing and QE frameworks (e.g. BDD CI/CD)
Strong financial acumen: P&L management budgeting cost control and profitability in complex pricing models
Demonstrated ability to engage at the executive level (VP/MD/CIO) with excellent communication and influence skills
Track record of delivering client satisfaction meeting/exceeding SLAs and driving QE efficiency.
Experienced leader in building QE teams and fostering capability development.
Bachelors degree in Computer Science Engineering Information Systems or equivalent.
What You will Gain
Join a culture rooted in ownership collaboration and long-term growth. CGI empowers its members from day one
Work with global delivery capabilities and cutting-edge QE innovations to scale impact.
Opportunity to shape QE strategy drive transformation with automation and AI and define future delivery excellence.
#LI-VK1
Use of the term engineering in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.
Skills:
- Account Management
- Business Development
- Client Management
- Financial Services
- Leadership
- Proposal Writing
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.
To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Director
Employment Type
Full-Time
