Customer Service Specialist
Customer Service Specialist
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
- Job Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Manage customer accounts and ensure accuracy in billing and delivery information.
- Utilize communication skills to build strong relationships with customers and address their needs effectively.
- Collaborate with internal teams to ensure customer satisfaction and resolve any escalated issues.
- Maintain accurate records of customer interactions and transactions.
- Stay up to date on product knowledge and industry trends to provide accurate information to customers.
- Essential Qualifications:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using customer service software and platforms.
- High school diploma or equivalent required.
- Desired Experience:
- Minimum of 1-2 years of experience in customer service roles.
- Experience in handling customer complaints and resolving issues.
- Salary & Benefits:
- Minimum Salary: $45000 per year
- Maximum Salary: $120000 per year
- Benefits: 100 Satisfaction Guarantee opportunity for growth and advancement health insurance retirement plan and paid time off.
Skills : Communication Skills, Problem-Solving, Empathy & Patience, Product Knowledge, Conflict Resolution, Multitasking
Employment Type
Full Time
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