Product Manager, AI Powered Messaging
Product Manager, AI Powered Messaging
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Job Description
About the Opportunity
We are looking for a Product Manager to own AI driven communications product. AI and automation are a key component of growth strategy driving the engagement conversion and retention of our customer base. Today over 70% of customer requests are handled using AI agents built using our internal AI agent development platform Propelix. Our goal is to increase this number to over 90% while increasing customer satisfaction and conversion with AI interactions that delight our customers. The messaging infrastructure underlying these communications across SMS in-app chat email and voice is critical to the success of the platform and we need your help to scale it up.
How youll make an impact:
Partner closely with our Product Engineering and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction.
Analyze data to identify and prioritize improvements to our core messaging systems.
Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap.
Stay on top of AI trends best practices and tech to make strategic decisions.
Who You Are
You have 2 years of experience in management consulting technical product management data analytics or operations at a fast paced startup.
Youre a technologist and a systems thinker. Youre comfortable in technical conversations and can translate complex ideas into simple terms.
Youre data-driven familiar with SQL and comfortable diving into data to answer your own questions.
You like to own metrics and constantly seek improvement. Youre an optimist who asks how we can not if we can.
Youre passionate about AI. You use it to automate your day to day youre an early adopter of the latest and greatest and you want to be at the vanguard of leveraging it at scale to deliver outstanding personalized customer communications.
Why Youll Love It
Join a pre-IPO startup with capital traction and runway ($240M funded 60X revenue growth in 5 years $2T market size)
Work closely with brilliant leaders and teammates from companies like Amazon Better LinkedIn Nerdwallet McKinsey BCG Bain Andreessen Horowitz
Disrupt a massive market and take us to a $10B business in the next few years
Be immersed in a talent-dense environment and greatly accelerate your career growth
Impact millions of users experience with car maintenance and auto insurance
While we appreciate your interest and application only applicants under consideration will be contacted.
is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race religion color national origin sex pregnancy reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age veteran status disability genetic information or other characteristics protected by applicable local state or federal laws.
is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at
About :
is Americas first and only super app to radically simplify car ownership. We are redefining how people manage owning a car one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning simplifies and automates owning and maintaining a car while providing personalized services for all car owners needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers and were just getting started.
was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate curious and egoless people who love solving real-world problems. Help us build a revolutionary product thats disrupting a massive market.
Required Experience:
IC
Employment Type
Full-Time
