Technical Service Engineer - Syngas
Technical Service Engineer - Syngas
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1 Vacancy
Job Description
Vacancy: Technical Service Engineer
Location: Kuala Lumpur
Job Family: Engineering-General
As the Technical Service Engineer you will be required to work independently (with support from other regional technical service engineers) as the key point of contact providing technical expertise and advice to customers across the region within the Syngas business. They will apply technical understanding and knowledge of the Catalyst Technology (CT) product portfolio to solve a range of problems from simple troubleshooting to complex projects. They will be the technical face of the CT organisation both liaising with customers remotely and travelling to meet with regional customers in person.
Johnson Matthey a FTSE 250 organisation is a global leader in sustainable technologies specialising in catalysis precious metal products chemicals and process technology. With operations in over 30 countries we employ more than 12600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.
Your responsibilities:
Provide technical service to customers through direct customer support. Build and maintain effective partnerships with customers in an ethical and safe manner
Engage in customer visits including technical meetings and plant audits
Assist the Sales organization with technical evaluations preparing technical proposals and guarantees to support commercial sales
Extract maximum value from the segmented customer base through developing and deploying the appropriate level of technical services
Providing technical input and support to other members of the global technical service team and account managers to ensure a consistent high standard of service for our customers is provided
Ensure all activities are undertaken in accordance with JM code of ethics and EHS policy and practices
Requirements for the role:
Background in syngas catalysts absorbents chemicals and/or additives desirable
Detailed knowledge of chemical plants
Significant customer-facing experience
Strong understanding of customers business and production process
Ability to drive change
How you will be rewarded:
We offer a competitive compensation and benefits package including bonus excellent pension contributions and generous annual leave.
At JM an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM regardless of their unique characteristics experiences or thoughts allows us to bring many different voices and experiences together to tackle the worlds biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences views and contributions and feel a sense of belonging at JM.
Johnson Matthey is open for discussion on part time job share and flexible working patterns
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks early application is advised
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To submit your application please click the Apply button online.
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex race disability age sexual orientation marriage or civil partnership pregnancy or maternity religion or belief.
Employment Type
Full-Time
