Head of Complex Spare Parts & Modernization - Proposals & Order Execution

FLS is a leading minerals processing supplier to the global mining industry. We deliver proven technologies and services and expertise across the lifecycle of operations and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme. We are building a Global Business Center (GBC) in Monterrey. Our GBC in Monterrey will provide key services across our business including IT Finance HR Customer Service and our Manufacturing Center of Excellencejust to name a few. At FLS we empower the future of Mining to operate more sustainably and if you want to contribute to this important work lets talk!

We are a globally diverse and multicultural organization with 8000 colleagues operating out of 40 countries earning about 3b EUR in 2023. In addition to a competitive salary and benefit package we provide an environment where individuals can apply their expertise and discover their potential through many different career opportunities and locations. Come join us!

Job Scope

We are looking for an experienced and driven Head of Complex Spare Parts & Modernization - Proposals & Order Execution - AMER in SBL to lead the end-to-end lifecycle of our complex modernization and spare parts. This cross-functional leadership role spans both the proposal and execution phases ensuring technical and commercial excellence from quote to project completion.

You will manage a team of Proposal Engineers and Project Managers coordinate closely with Sales GSLM Sourcing and Execution functions and act as a key escalation point for critical customer engagements. Your focus will be on operational excellence standardization and customer satisfaction across all phases of the complex Spare parts & U&R project lifecycle.

The role is established under the Global Proposal & Order Desk team in SBL.

Leadership & Strategy

• Lead and develop a high-performing team of Proposal Engineers and Project Managers across multiple locations.
• Define and execute process standards KPIs and continuous improvement initiatives across proposal and execution workflows.
• Serve as the key escalation and coordination point for critical project and proposal issues.
• Oversee the development of accurate cost-effective and timely technical-commercial proposals for spare parts and modernization (U&R) projects.
• Ensure alignment with customer RFQs site requirements internal cost targets and margin expectations.
• Standardize templates pricing formats and scope documentation for global consistency.
• Track proposal KPIs (e.g. turnaround time hit rate pricing accuracy) and drive performance improvement.

Proposal Management

• Lead project delivery from order receipt through to closure ensuring delivery on time within budget and at the expected quality level.
• Act as a single point of contact for customer escalations technical/commercial clarifications and risk mitigation actions.
• Drive cross-functional coordination with Engineering Procurement Planning and Field Services to ensure execution excellence.
• Ensure compliance with safety legal and administrative protocols on customer sites.
• Monitor project financials including manhour tracking and contribution margin (CM) performance.

• Proposal Management

What you bring

Bachelors or Masters degree in Engineering Business or a related field.

10 years of combined experience in proposal development and project execution with at least 35 years in a leadership role.

Proven success managing complex modernization upgrade or industrial spare parts projects.

Strong commercial and technical acumen with cross-functional coordination skills.

Effective communicator with excellent stakeholder management experience.

Results-oriented mindset with a passion for operational improvement and customer focus.

As an equal opportunity employer FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity marital status number of children and photographs from your application materials.

FLSmidth is the leading supplier of engineering equipment and service solutions to customers in the mining and cement industries for more information please visit Experience:

Director