Senior Engagement Manager
Senior Engagement Manager
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Job Description
Were Celonis the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that we need you to join us.
Were Celonis the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that we need you to join us.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers journeys which includes Consulting Services Academy and Customer Support. We are thought leaders with deep product technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices delivery experience award-winning enablement and support expertise.
The Role:
As a Senior Engagement Manager / Senior Project Manager at Celonis you will lead the end-to-end delivery of complex high-impact projects for our largest customers. You will partner closely with Sales Value Engineering and Product & Engineering teams to deploy our platform identify and frame business value opportunities create tailored solutions and enable sustainable value realization for our customers.
From early pre-sales discussions through the full project lifecycle you will ensure the quality and impact of our work -pushing for continuous innovation including through the adoption of AI-driven capabilities- while managing execution and aligning stakeholders. Youll play a critical role in delivering outcomes that matter and ensuring every project contributes to customers satisfaction and long-term success.
The work youll do:
- Structuring and planning end-to-end projects including scope timeline resources and deliverables based on Celonis value-driven methodologies
- Organizing and monitoring project execution coordinating contributions across Celonis teams ensuring on-time delivery at the right quality level
- Managing relationships with client teams as the primary point of contact (senior executives project managers process owners and technical teams) securing a progressive handover
- Leading project governance reporting on progress risks and value opportunities facilitating decision-making by Celonis management and client sponsors
- Providing guidance and mentoring to the Services team to ensure delivery consistency and consultants development
- Supporting pre-sales efforts by contributing to opportunity framing defining implementation approaches and co-writing proposals and statements of work
- Driving internal continuous improvement by feeding field learnings back into Celonis Services delivery templates methodologies and best practices
The qualifications you need:
- A minimum of 6 years experience managing complex projects with both business and technical dimensions in a consulting or professional services environment
- Proven ability to manage multiple workstreams onshore/offshore teams and various clients stakeholder groups from executive to operational levels
- Strong track record of content-oriented project management delivering measurable outcomes
- Demonstrated expertise in pre-sales collaboration opportunity qualification and proposal development
- Relevant certifications (e.g. Agile/Scrum PMP Prince2 Lean Six Sigma) and a passion for driving operational excellence
- Experience in core business transformation supply chain optimization and AI-based performance improvement is highly appreciated
- Native level of French
If you have any questions regarding the role please get in touch with:
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What Celonis Can Offer You:
- Pioneer Innovation:Work with the leading award-winning process mining technology shaping the future of business.
- Accelerate Your Growth:Benefit from clear career paths internal mobility a dedicated learning program and mentorship opportunities.
- Receive Exceptional Benefits:Including generous PTO hybrid working options company equity (RSUs) comprehensive benefits extensive parental leave dedicated volunteer days andmuch more. Interns and working students explore your benefits here.
- Prioritize Your Well-being:Access to resources such as gym subsidies counseling and well-being programs.
- Connect and Belong:Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact:Be part of a company driven by strongvaluesthat guide everything we do: Live for Customer Value The Best Team Wins We Own It and Earth Is Our Future.
- Collaborate Globally:Join a dynamic international team of talented individuals.
- Empowered Environment:Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. Its system-agnostic and without bias and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top bottom and green line. Celonis is headquartered in Munich Germany and New York City USA with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis we believe our people make us who we are and that The Best Team Wins. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included able to speak up and knows their voice is heard - thats when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices
By submitting this application you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams impersonators and frauds. Learn more here.
Required Experience:
Manager
Employment Type
Full Time
