Open Jobs Field Coach - Makeup

At Sephora we stand together and we stand for something more. Every day we reimagine beauty discover new brands and influence positive change. The Field Coach - Make-up will be responsible on develop and deliver training programs to ensure the highest level of client experience product selling skills training and education to the retail team of Sephora.

You will shine here if you enjoy

Training: Develop and deliver training programs ranging from product technical skills customer service and selling

• Skills training to orientation.

• Coaching on overall categories hero SKUS points of difference and facilitate skill practices.

• Educate and coach service standard to ensure highest level of client experience

• Design and develop course materials

• Identify and address training needs for store teams

• Ensure the training needs are met and in-line with marketing plan and strategy

• Conduct evaluate and follow-up on post training assessment and feedback

• Formulate changes and adapt changes to training program and course materials

• Work with Sephora Education Manager to ensure successful delivery of core programs according to the training calendar

Training Collaboration:

• Design and develop workshops to support new season launches

• Conduct in-store workshops

• Support brand partners activities to build staff engagement and knowledge of the key launches

• Support recruitment drives by hosting skincare consultation & demonstration sessions

Training Administrative Coordinating & Organizing

• Plan and communication training schedule

• Liaise with retail team and brand partners on training schedule

• Build and maintain successful relationships with Sephora retail team and brand partners

• Administer training reports records and claims

• Promptly response to all channels of training communication (LINE Official Facebook)

We would love to hear from you if

• You have 2 years of experience in training experience (conduct classroom training in-store training coaching or workshop) in the industry of Make-Up or Skincare

• You enjoy working in fast paced environment and under pressure

• You have data-driven and result-oriented mindset

• You are able to build relationships with store teams brand partners leadership team peers and other stakeholders

• Yor are flexible and supportive of business needs

• You have strong work ethics and are performance-driven

• You have strong communication and presentation skills

• You have excellent command of both spoken and written English & Thai

• You are proficient in MS Office (MS Excel and MS PowerPoint in particular)

• You are able to travel according to training and coaching needs