Utility Field Technician
Utility Field Technician
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Job Description
The City of Jersey Village is seeking a dedicated Utility Field Technician to join our team. As a front-line representative of the City this position ensures reliable water and wastewater services for residents and businesses. The Utility Field Technician provides responsive customer-centered service by investigating and repairing water leaks addressing meter issues responding to sewer stoppages and conducting inspections. This is a hands-on role where youll work directly with residents and team members to maintain safe dependable utilities for our community.
Key Responsibilities
Respond to resident service requests including water leak investigations meter repairs and sewer stoppages.
Perform grease trap (FOG) and customer service inspections to support system efficiency.
Conduct water leak repairs particularly within meter boxes to reduce water loss.
Complete monthly meter reading duties using AMI (Advanced Metering Infrastructure) and manual methods as needed.
Maintain water quality by operating valves flushing hydrants and reviewing GIS maps.
Communicate effectively with residents to provide updates and professional customer service.
Assist with emergency response efforts for water main breaks and sewer line repairs including after-hours and weekend on-call assignments.
Accurately document inspections repairs and resident interactions for reporting and accountability.
Support general utility operations maintenance and contractor oversight as needed.
Qualifications
High school diploma or GED required.
Previous utility water/wastewater or maintenance experience preferred.
Ability to learn and apply applicable federal state and local utility regulations.
Strong communication and customer service skills.
Ability to work outdoors in varying weather conditions.
Valid Texas drivers license required; CDL preferred or ability to obtain.
Willingness to participate in on-call rotation including weekends and after-hours work.
Why Join Jersey Village
Competitive pay and benefits package.
Opportunity to work with a supportive community-focused team.
Hands-on role where your work directly impacts the quality of life for residents.
Training and growth opportunities in water/wastewater operations.
Required Experience:
IC
Employment Type
Full-Time
