Supervisor Lab Operations AO

Summary:

Responsible for coordination and management of Lab Support activities. Work in collaboration with members of Laboratory Operations Department and other Departments as required. With an emphasis on internal customer service the role plays an essential function towards enabling the Laboratory Operations Department to provide an outstanding customer service experience.

Essential Functions:

• Supervise coach and develop 6-14 Lab Support staff in the performance of their duties.

• Develop direct report team through goal setting performance management with regular review i.e. 1 on1 meetings.

• Supervise the daily activities for Lab Support ensuring all activities are completed as per site regional or global Standard Operating Procedures (SOPs).

• Ensure all Lab Support activities is completed to the highest quality standards.

• Ensure activities follow Good Manufacturing Practices (GMP) with supporting documentation that is in accordance with ALCOA (Attributable Legible Contemporaneous Original and Accurate).

• Direct and manage Purchasing Laboratory Kanban Systems Glassware Washing stock scientific glassware restocking of lab supplies Lab Systems reference standards.

• Direct and manage microbiology lab activities such as labelling and storing (in fridges or autoclaves) glassware washing and collecting biohazardous waste disposal.

• Ensure availability of AQPICs.

• Actively engage in continuous improvement for areas of responsibility collaborating with other departments to identify and implement process efficiencies.

• Influence and motivate staff to consistently meet deadlines set forth on the daily operational scheduling / huddle visual management boards

• Support laboratory investigations and deviations identifying root causes and enacting effective Corrective Action Preventative Actions to improve overall laboratory performance % Right First Time.

• Ensure GMP Documentation are filed scanned and organized.

• Work with cross-functional teams in production quality assurance regulatory commercial project management etc. to support product campaigns.

• Monitor and respond to internal and external customer requirements to ensure complete customer satisfaction.

• Provide Manager with a daily recap for departmental awareness.

• Participate in goal setting and conducts performance reviews for direct reports.

• Promote a safe working environment report potential hazards and ensure all direct reports follow Environmental Health and Safety procedures.

• Select develop and evaluate staff to ensure the efficient operation of the function. Work with and advises staff on administrative policies and procedures.

REQUIRED QUALIFICATIONS

Education:

Bachelor of Science in Chemistry or related science.

Experience:

Minimum 5 years experience in quality control/analytical development within the pharmaceutical industry

Previous Supervision and/or leadership and training experience

Equivalency:

Equivalent combinations of education training and relevant work experience may be considered.

Knowledge Skills and Abilities:

Excellent understanding of quality and regulatory requirements in the pharmaceutical industry including pharmaceutical GMPs. Excellent problem-solving skills and the ability to apply a logical approach to solving scientific problems. Excellent interpersonal and communication skills (both oral and written). Excellent presentation skills to present information to customers clients and other employees to provide guidance in scientific and regulatory issues. Demonstrated leadership skills. Ability to read analyze and interpret technical procedures and governmental regulations. Proficiency in Microsoft Word Excel Access MS Project. Proficiency with the English language.