Senior Director, Growth, Business Banking
Senior Director, Growth, Business Banking
Posted on :
23-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Since our launch in 2015 weve lent over 13bn to ambitious entrepreneurs across both the UK and US. Thats led to the creation of over 40000 new jobs and over 29000 new homes and were not about to stop there. Were dedicated to helping trailblazing businesses thrive.
Our Business Banking proposition is designed for the UKs most ambitious high-growth companies. Since launching in 2024 weve built a digital-first insight-led experience for modern SMEsone thats shaped by the needs of scale-ups and the expectations of todays decision-makers.
As we enter our next phase of growth were hiring a Senior Director to co-lead the Business Banking unit. Youll work in tandem with the Senior Product Director to shape the vision scale the product and manage the business end-to-endwith a particular focus on Commercial Go-to-Market Marketing Partnerships Onboarding and Customer Experience.
This is a unique opportunity to lead a rapidly growing unit inside one of the UKs most successful fintech-born banks.
What Youll Do
- Strategic Leadership & Business Ownership
- Own and evolve the strategic direction of Business Banking alongside the Senior Product Director.
- Be jointly responsible for the units P&L roadmap and day-to-day performance acting as a true co-founder of the business line.
- Align business banking strategy with OakNorths broader mission and commercial objectives.
- Represent the unit across internal forums board and market-facing engagements.
- Commercial & Go-to-Market Execution
- Lead the commercial and go-to-market functions ensuring theyre structured for growth and equipped to scale.
- Drive revenue growth via pricing acquisition channels content campaigns and customer lifecycle strategies.
- Develop and execute go-to-market plans with clear accountability for lead generation conversion and retention metrics.
- Cultivate new distribution partnerships and ecosystem relationships to unlock scalable channels and growth loops.
- Customer Experience & Onboarding
- Own and continuously optimise the customer journeyfrom awareness and acquisition through onboarding activation and lifecycle engagement.
- Partner closely with Operations and Customer Success to ensure a seamless insight-led and feedback-driven experience.
- Set and deliver against CX metrics including onboarding conversion NPS CSAT and churn.
- Cross-Functional Leadership
- Operate within a matrixed team model collaborating daily with Product Technology Risk Legal Data and Operations.
- Translate strategic goals into execution plans across multiple squads.
- Ensure commercial priorities are fully integrated into product design delivery and decision-making.
- Growth Experimentation & Scale-Up Culture
- Build a culture of testing learning and iterationbalancing speed with quality and impact.
- Prioritise ruthlessly to focus on what drives growth and customer value.
- Identify opportunities and gaps fast and activate plans to respond with agility.
- People Leadership & Talent Development
- Lead and grow the commercial team acting as a coach partner and mentor.
- Champion OakNorths culture values and leadership principles in everything you do.
- Work with People & Talent teams on org design hiring plans and future leadership pipelines for the unit.
- Own and evolve the strategic direction of Business Banking alongside the Senior Product Director.
- Be jointly responsible for the units P&L roadmap and day-to-day performance acting as a true co-founder of the business line.
- Align business banking strategy with OakNorths broader mission and commercial objectives.
- Represent the unit across internal forums board and market-facing engagements.
- Commercial & Go-to-Market Execution
- Lead the commercial and go-to-market functions ensuring theyre structured for growth and equipped to scale.
- Drive revenue growth via pricing acquisition channels content campaigns and customer lifecycle strategies.
- Develop and execute go-to-market plans with clear accountability for lead generation conversion and retention metrics.
- Cultivate new distribution partnerships and ecosystem relationships to unlock scalable channels and growth loops.
- Customer Experience & Onboarding
- Own and continuously optimise the customer journeyfrom awareness and acquisition through onboarding activation and lifecycle engagement.
- Partner closely with Operations and Customer Success to ensure a seamless insight-led and feedback-driven experience.
- Set and deliver against CX metrics including onboarding conversion NPS CSAT and churn.
- Cross-Functional Leadership
- Operate within a matrixed team model collaborating daily with Product Technology Risk Legal Data and Operations.
- Translate strategic goals into execution plans across multiple squads.
- Ensure commercial priorities are fully integrated into product design delivery and decision-making.
- Growth Experimentation & Scale-Up Culture
- Build a culture of testing learning and iterationbalancing speed with quality and impact.
- Prioritise ruthlessly to focus on what drives growth and customer value.
- Identify opportunities and gaps fast and activate plans to respond with agility.
- People Leadership & Talent Development
- Lead and grow the commercial team acting as a coach partner and mentor.
- Champion OakNorths culture values and leadership principles in everything you do.
- Work with People & Talent teams on org design hiring plans and future leadership pipelines for the unit.
Who you are
- Must-Have Experience
- Extensive experience in high growth and scale-up environments in FinTech SME financial services or SaaS businessesideally with product and commercial exposure.
- Proven P&L responsibility or full ownership of a business vertical.
- Strong analytical and commercial instincts and an entrepreneurial mindsetyou move fast learn quickly and never lose sight of the customer.
- Experience scaling go-to-market functions including sales partnerships marketing and CX.
- Demonstrated leadership in a matrixed cross-functional environment with the ability to influence and mobilise across teams.
- Fluent in data customer insight and market intelligence to drive decisions.
- Mindset & Traits
- Strategic thinker and decisive operator.
- Clear communicator and stakeholder influencer.
- Builder of culture capability and systems.
- Calm under pressure; energised by ambiguity.
- Growth-oriented feedback-driven team-first.
Why Join Us
- Youll be at the heart of one of OakNorths most exciting growth opportunitieshelping shape the next frontier of SME banking in the UK.
- Youll join a mission-driven organisation thats scaling with ambition pragmatism and purpose.
- Youll work alongside some of the brightest minds in banking technology and product.
- Youll make real measurable impactfrom revenue to reputation to customer.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
