Senior Account Manager - Commercial Insurance
Senior Account Manager - Commercial Insurance
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2025
Job Description
About Us:
At The Richards Group (TRG) we believe the best business partnerships are personal. What matters to our clients matters to us. We listen and help find solutions to our clients complex problems. The Richards Group is a local independent insurance employee benefits financial services and human resources consulting firm founded in 1867. While we continue to grow our commitment to delivering exceptional service and creative insights for our clients remains the cornerstone of our business. Our team of roughly 160 members now serves over 20000 clients in Vermont New Hampshire and Massachusetts.
The Richards Group has been recognized as one of the Best Places to Work for 10 consecutive years and recently earned the 2025 Governors Excellence in Worksite Wellness GOLD Level Award. Achieving these humbling accolades is largely due to the extraordinary talented smart and driven people on our team.
Learn more about The Richards Group!
What We Have To Offer
Were looking for an experienced Senior Account Manager to join our Commercial Insurance this role youll manage the overall service and administration of client accounts. Youll work independently and collaboratively to support client needs coordinate with carriers and ensure timely accurate service. This is a client-facing role where youll use your knowledge of Commercial Property & Casualty Insurance to maintain and enhance long-term relationships while supporting client profitability. This position involves managing a complex book of business taking a lead role in retention efforts and contributing to broader departmental goals. This position offers flexibility with the option to work remotely; however we value inperson collaboration and require some onsite participation for training team building and strategic meetings. The team aims to meet in person at least once a week to maintain cohesion. Qualified candidates must be residents of VT NH MA or NY.
What You Bring
A solid foundation in Commercial Property & Casualty Insurance backed by practical experience and a genuine commitment to outstanding client service. You thrive on managing client relationships with professionalism and care balancing attention to detail with the ability to see the bigger picture. Whether working independently or collaborating with a team you understand the importance of clear communication timely follow-through and delivering solutions that meet both client needs and business goals. Your expertise allows you to confidently navigate complex insurance matters supporting clients through every step of the issuance and renewal process.
In this role you will:
- Manage client accounts through the issuance and renewal cycle.
- Serve as a trusted point of contact for clients carriers and internal teams.
- Analyze coverage needs and recommend tailored solutions.
- Prioritize tasks and maintain accuracy in a fastpaced environment.
- Manage a complex book of business with a focus on retention.
- Oversee billing invoicing and renewals.
- Lead communication among clients producers and carriers.
- Mentor team members and support departmental goals.
What Youll Need to Succeed:
- High school diploma or equivalent; professional designations a plus.
- Active Property & Casualty license with CE credits maintained.
- 3-5 years of commercial insurance experience.
- Complex account management preferred.
- Strong communication organization and relationshipbuilding skills.
Perks of Working at TRG:
- Purpose and Community: We wholeheartedly embrace a culture of giving back and maintaining strong ties to the communities that we serve.
- Remote and Hybrid Flexibility: Weve embraced workplace flexibility and have positions that are work from home at an office or a hybrid of both.
- Social Connections: We take every opportunity to have a good time as a team including our Cocktails and Colleagues happy hour series Employee Appreciation Day Red Sox games comedy shows concerts holiday lunches team and department retreats virtual trivia and costume conteststhe list goes on!
- Benefits and Wellbeing: TRG takes a wholistic approach through benefits compensation education programming and support services that encompass and invest in our colleagues social financial physical and emotional well-being.
- Professional and Personal Development: TRG understands the importance of all of growing both professionally and personally and will make sure youre getting the experience education and licenses necessary to ensure you develop and grow.
- Furry Friend Pet Insurance: Lets be honest - for many of us pets are part of the family. TRG offers pet insurance so you can worry less about unexpected veterinary bills.
$65000 - $85000 a year
Starting at $65000 depending on experience plus a $1000 signing bonus. The salary range provided is a good-faith estimate of the base pay for this position. Actual salary will be determined based on the candidates education experience knowledge and abilities.
Additional Information
All job offers are contingent upon the successful completion of a background check.
EEO Statement: The Richards Group is committed to inclusiveness equity and accessibility. We encourage all qualified candidates to apply.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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