Workplace Solutions - Business Operations Associate
Workplace Solutions - Business Operations Associate
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Job Description
Business Operations Associate
As a key member of the Workplace Solutions Global Operations Business Change Management function you will provide support and oversight across a number of critical operational areas including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions.
Job Responsibilities
- Produce regulatory and business reporting for cross-border management and other areas as required
- Analyse datasets to generate key insights for business reporting and monitor KPIs
- Prepare and deliver presentations on key business metrics
- Escalate anomalies or areas of concern to appropriate business and control partners as required
- Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation mapping design
- Create and upkeep procedural documents and work with the team to roll out training programmes and job aids
- Schedule and organise meetings coordinating speakers and preparing agendas and minutes including tracking action items
- Work with the team to look at long term strategic solutions and project manage any uplift work as we continue to leverage firmwide best practices
- Lead ad hoc operational issues within the business management function
Required Skills Capabilities and Qualifications
- 5 years of professional experience in a similar role
- Strong in all MS applications including PowerPoint Excel Word Visio and SharePoint
- Experience in operations process managements or related field
- Prior experience in an analytical role including evidence of producing reporting and presenting data-driven insights
- Process driven with a control mindset
- Business reporting data visualization and presentation skills
- Strong organisation and multi-tasking skills
- Excellent written and verbal communication and interpersonal skills
Preferred Skills Capabilities and Qualifications
- Prior experience and/or knowledge in equity compensation
- Experience using Jira
- Experience with workflow design tools
Required Experience:
IC
Employment Type
Full-Time
