Market Insights Specialist for LATAM
Market Insights Specialist for LATAM
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Job Description
Job Overview
Responsible to generate Business Insights based on market knowledge and data analytics to improve customer engagement across Latam
Essential Functions
Research analyzes and responds to client that require an in-depth understanding of the client specific business line and/or therapeutic market.
Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction under supervision.
Assists team members to build establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact possibly focused on a specific product or service.
Ensures through review and verification that the product deliverable meets the customers specifications including timeliness and quality.
Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
Maintains effective internal communications with sales and client service support to keep all apprised-on activities with the client.
Monitors performance against existing service agreements and ensures clients obligations are met.
May conduct product/services and process training for clients and other employees.
May conduct service meetings at client sites.
Qualifications
Bachelors Degree Req
Around (4) years of related work experience Req
. Ability to integrate and analyze data
Proficiency in MS Office such as Excel and Powerpoint
Ability to communicate effectively with various levels in the organization and to operate large transactional databases
Demonstrated problem solving analytical and strong customer service skills
Demonstrated ability to develop and maintain relationships in a diverse stakeholders
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
