Collections Executive (1 year contract renewable)
Collections Executive (1 year contract renewable)
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Key responsibilities include:
- Understand the processes of the various collection methods (PayNow QR Credit Card Virtual Account Electronic collections Giro CPF Direct Credits and Cheques)
- Review and process adjustment requests
- Communicate with other teams/departments/policyholders to ascertain the breakdown of the collections received
- Support manual processing of Cheques Direct Credits and Giro forms
- Handle escalated enquiries from policyholders/servicing team/departments
- Provide guidance and support to the team
- Review work processes and system enhancements
- Initiate process improvement initiative support and participate in projects system enhancements digitalisation and dept/corporate events/initiatives
- Collaborate with Business Owners and other stakeholders in executing and supporting the operational business.
Other competencies and traits:
- Minimum Diploma in Accounting those with a few years of experience are preferred
- Have experience in digitalisation transformational automation projects
- Self-driven meticulous and ateam player
This is a 1-year contract role which is renewable based on business needs and performance
Employment Type
Full-Time
Key Skills
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