Principal Product Solution Engineer, DRCC / Alloy Strategic Customers

We are making huge global investments to deliver the most open secure reliable and transformative IaaS platform to help our customers through their generational shift to the cloud. We are reengineering our vast array of software and hardware assets and retooling our sales and engineering practices. With Oracles deeply innovative culture; unique track record of delivering most popular software platforms and its unparalleled ability to maintain a pulse of the enterprise customers we are the only company on the planet that is delivering the most compelling services at every layer of the cloud.

Inside Oracle we are a fast-growing; fast moving engineering and product group focused on delivering Oracles next generation infrastructure-as-a-service platform. We are on a mission to deliver a massively scalable global infrastructure cloud platform that is a hallmark of innovation reliability and efficiency. This platform will show our customers the promise of infinite on-demand globally scalable infrastructure capacity that they can use to deliver efficient productive and compliant services to their customers.

The Oracle Cloud Product Solutions Engineering organization is looking for a Principal Product Solutions Engineer to work with strategic customers to support their adoption of next generation Cloud services. This is not a sales role but rather an opportunity to join a team of principal technical advisors and be the voice of the customer within Engineering for large Fortune 500 and multi-national organizations. As a member of the Product Solutions Engineering group you will directly influence how our largest and/or most strategic Enterprise customers use OCI. You will help executives embrace agility and deliver high impact transformation. You will interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable flexible and resilient. You will serve as advocates for your customer and help shape the future roadmap of OCI services.

We at the Distributed Cloud Services Division provide business and technical support to strategic customers who have implemented OCI Alloy / DRCC as program management bringing innovation to our customers businesses and contributing to the stable operation of their services. The Principal Product Solution Engineer identifies customer needs and issues discuss solution proposals with OCIs development departments and promote solutions until customer requirements are met.

1. Drive rapid customer adoption of IaaS platforms by working directly with customers and account teams to anticipate customer needs.
2. Own the strategy and the execution plan for the Cloud adoption that is focused on customer excellence.
3. Explain transformational concepts to executive decision makers and influence their technology strategy.
4. Keep your technical skills honed and develop new ones to make strong contributions in the technology community.
5. Present to customers at multiple levels from engineers up to CxO
6. Monitor the product/program/project from initiation through delivery interfacing with customers on technical matters.
7. Assist in the development of short medium and long-term plans to achieve strategic objectives for exponential customer adoption on the cloud platform.
8. Develop a passion for educating training and enabling cloud solutions experts for a challenging set of customers and circumstances.
9. Be the voice of customers to Oracles various cloud engineering teams.
10. Track the progress of product/program/project and execute necessary reporting and handle escalation when required.

Qualifications:

• 10 years of experience in an IT platform environment working with large Enterprises.
• 5 years of experience leading specific technical domain teams such as software development cloud computing system engineering infrastructure security networking and data & analytics.
• 3 years of working experience with Cloud Providers such as AWS Azure and GCP.
• Significant experience with enterprise IT and networking implementation as well as a working knowledge of security and compliance issues.
• Ability to create detailed customer engagement plans to keep up with the high velocity of features being delivered on the platform
• Deep understanding of cloud competitive landscape; customer priorities and challenge.
• Subject Matter Expert on Linux
• Strong technical acumen communication and interpersonal skills.
• Deep experience migrating application portfolios to Cloud.
• Strong Communication Presentation and speaking skills.
• Strong Data Center Infrastructure and IT Operations Exposure
• Strong Project Management and Reporting skills
• Native / Bilingual or Professional Proficiency in English & Japanese

Career Level - IC4