Solution Engineer - Japan
Solution Engineer - Japan
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Job Description
Realize your potential by joining the leading performance-driven advertising company!
As a Solution Engineer in our Tokyo office youll play a vital role in proactively engaging with premium clients in Japan facilitating the seamless integration of Taboolas digital content into their websites and mobile applications. This role is centered on providing technical support and strategic consultation to both new and existing clients while working in close collaboration with Taboolas business teams. The position involves engaging with internal and external stakeholders from various departments including Sales & Account Management Product Management Production Support and R&D to ensure successful client onboarding and impactful product launches.
To thrive in this role youll need:
- Japanese native with strong English communication skills (reading writing and speaking) in a business environment particularly for technical consultations.
- Bachelors degree in a technology-related field or equivalent experience (e.g. Code School/Bootcamp).
- Solid understanding of web front-end technologies including HTML CSS and JavaScript. Previous experience in IT solution engineering IT implementation or IT project management is required.
- Experience providing exceptional customer service managing relationships with both internal and external teams. Excellent ability to communicate technical information clearly to both technical and non-technical audiences.
- A positive team player with motivation ambition and innovative ideas alongside great interpersonal skills.
- Strong multi-tasking ability with the capacity to manage competing priorities effectively.
- A strong desire to learn new skills and continue self-improvement with a passion for self-directed learning.
- Flexibility in working hours as collaboration and coordination with a global team will be necessary.
- Experience in mobile app development or familiarity with the online media/advertising industry is a plus.
How youll make an impact:
As aSolution Engineer you will:
- Consultation and Solution Design: Collaborate with internal and external clients to understand their requirements offering tailored technical solutions that align with their needs and goals.
- Project Planning: Define project scopes establish clear timelines and assign responsibilities to stakeholders ensuring a well-structured implementation process.
- Technical Implementation and Delivery: Execute technical configurations to meet service-level agreements (SLAs) and business objectives ensuring the successful delivery of all technical aspects.
- Communication and Reporting: Maintain proactive communication with stakeholders by sharing regular updates on activities and progress in the Japan market.
- Client Engagement and Support: Serve as the primary technical contact for clients addressing their inquiries promptly and effectively via appropriate channels.
- Issue Resolution and Follow-up: Troubleshoot and resolve technical and integration issues efficiently escalating as necessary with thorough documentation.
- Ownership and Accountability: Take full responsibility for technical deliverables and issue investigations in the Japan market.
- Client Consultation: Provide technical insights during external client meetings offering tailored solutions with or without the support of Taboolas business teams.
- Data Analysis and Optimization: Continuously analyze data to identify opportunities for optimization addressing abnormal trends proactively to maintain performance excellence.
- Process Adherence and Expectation Management: Drive operational efficiency by following established processes guidelines and best practices.
Why Taboola
If you ask Taboolars what they love about working here theyll tell you that theyve been empowered to realize their full potential while growing and learning from and with smart and talented people. Theyll also share more about:
- Adam Singolda Taboola Founder and CEO says; You can copy anything from another business but you cant copy a companys culture.
- Well-being: Enjoy a range of locally relevant benefits and workplace perks.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo Conde Nast Fox Sports NBCU ESPN CBS and E! Online. Our advertiser clients include Wells Fargo Honda Pinterest Expedia and Honda.
Ready to realize your potential
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications merit and business need.-
Learn more about #TaboolaLife on LinkedIn Facebook Instagram X YouTube & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize Taboolas powerful ad platform reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News Yahoo and OEMs such as Samsung Xiaomi and others use Taboolas technology to grow audience and revenue enabling Realize to offer unique data specialized algorithms and unmatched scale.
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Employment Type
Full Time
