Motor Supplier Performance Specialist
Motor Supplier Performance Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Motor Supplier Performance Specialist
Job No: 676916
Auckland
Permanent Full Time
Insurance Motor Claims Admin
NZ-B5
Ready to kickstart your career into high gear If youre a seasoned professional in the automotive industry Suncorp could be your next pit stop on the road to success! Your expert skills drive the transformation of vehicles ensuring customer satisfaction is always our top priority. Buckle up for an exciting ride!
Maintaining relationships with our key suppliers is important to ensure that we are getting the best service for our customers at the best price. As a Supplier Performance Specialist you will be responsible for ensuring that our suppliers are compliant with our health and safety SCOP requirements along with carrying out audits and addressing customer complaints regarding our preferred supplier network.
What youll do:
- Performance management of motor repairers and suppliers for Vero NZ and associated brands.
- Carry out audits and identify opportunities with repairers and suppliers to improve performance in terms of cost control customer service repair quality repair cost process evolution governance and compliance.
- Establish deploy and manage claims improvement initiatives as required.
- Be the point of contact for motor suppliers and their queries.
- Handle all escalated complaints made against motor suppliers.
- Provide onsite assessment expertise.
- Support motor assessing team with assessing workload when required.
What youll bring:
- Tertiary or Motor Trade Qualifications (Required).
- Motor claims background (Required).
- Demonstrated track record of successfully managing multiple projects and delivering project objectives in a timely manner.
- Ability to engage a wide variety of stakeholders across a number of business units.
- Outstanding communication negotiation and interpersonal skills.
- Skilled in building mutually beneficial and trust-based relationships with internal partners and supplier.
Chase the sun and steer your career into the fast lane with Suncorp where your journey accelerates into the future!
Advertised: New Zealand Standard Time
Applications close: New Zealand Standard Time
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Employment Type
Full-Time
