Performance & Reporting Manager
Performance & Reporting Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As the Performance & Reporting Manager you will be responsible for developing maintaining and improving performance management frameworks operational KPIs and reporting capabilities (driving process insights as well) for global finance operations.
Main tasks:
- Own the global KPI framework for end-to-end finance processes (R2R P2P B2C) ensuring standardized definitions benchmarks and methodologies across regions.
- Develop and maintain automated dashboards and performance reports (e.g. SLA headcount productivity) using tools like Power BI Tableau or Excel.
- Analyze performance data to identify trends variances and improvement opportunities supporting business cases and benefit realization for transformation and CI initiatives.
- Drive standardization of reporting practices across global finance operations and collaborate with IT/data teams to enhance data quality and architecture.
- Lead global performance reporting efforts coordinating inputs from regional teams process owners and analysts and delivering clear executive-ready insights.
- Establish and monitor KPIs ensuring regular updates to senior stakeholders and governance boards while proactively managing risks.
- Engage and influence stakeholders at all levels lead and mentor project teams and foster a culture of continuous improvement and results orientation.
Qualifications :
This role is ideal for you if you have:
- English language at min. B2 level
- A Bachelors or Masters degree in Finance Accounting Business Analytics or a related field
- 58 years of experience in performance reporting FP&A or operational analytics ideally within SSC or GBS environments
- Strong understanding of global finance operations and E2E processes (R2R P2P B2C) including KPI framework design and SLA monitoring
- Proficiency in Excel Power BI or Tableau with experience in dashboard development variance analysis and data visualization
- Familiarity with ERP and finance systems (e.g. SAP Oracle) and strong focus on data quality governance and reporting accuracy
- Excellent analytical thinking problem-solving and collaboration skills with proven ability to engage and influence global stakeholders
- Ability and willingness to travel up to 30%
Please send your resume in English
Additional Information :
Our Offer:
- variety of development opportunities in an international working environment in the rapidly growing company from the SSC sector
- contract of employment
- 100% remote work with a willingness to travel for business
- full initial training and constant support from the most experienced workers on every step of your career path
- package of additional benefits: co-financing of the Medicover Sport card Medicover private medical care group insurance access to Medicover Benefits cafeteria platform co-financing of foreign language courses funding for training and courses various charity initiatives Employee Referral Program Employee Initiatives Program
Dziaajc na podstawie art. 24 ust. 1 ustawy z dnia 14 czerwca 2024 r. o ochronie sygnalistw (Dz. U. z 2024 r. poz. 928) informujemy e w SGS Polska Sp. z o.o. oraz w SGS Global Business Services Europe Sp. z o.o. obowizuje Procedura zgosze wewntrznych.
Procedura zgosze wewntrznych jest dostpna na stronie internetowej pod poniszym linkiem:
Procedura zgosze wewntrznych SGS Poland
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Arabic Speaking
- Access Control System
- B2C
- Account Management
- Legal Operations
- Broadcast
