Senior Site Specialist - Westport
Senior Site Specialist - Westport
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Cold Room/Freezers -22degreesF/-6degrees C Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Standing for full shift Strong Odors (chemical lubricants biological products etc.) Warehouse Will work with hazardous/toxic materialsJob Description
When youre part of Thermo Fisher Scientific youll do challenging work and join a team that values performance quality and innovation. As part of a successful growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
Managed Services is a business segment that supports the Customer Channels Group which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness.
The position is focused primarily on scientific support services within Managed Services core offerings of: Stockroom and point-of-use inventory management sourcing and order management dock management and laboratory support services.
How will you make an impact
The position of Site Specialist is focused primarily on scientific support services within our Managed Services core offerings of:
- order entry & order management.
- operating customer procurement systems.
- stockroom services - material handling shipping/receiving.
- chemical tracking.
- glass wash operations.
- Other Lab support services.
Whats in it for you
- You are self-managed and motivated on a pre-established schedule with clear performance goals.
- You are interacting with a lot of customers (people from different cultures and backgrounds)
- You are working on various tasks physical work administrative project management.
What will you do
- Makes on-site program replenishments and disbursements. Performs stockroom duties to include: receiving put-away stock rotation cycle counts systematic replenishment and other functions according to customer requirements.
- Customer service activities which may include: order entry expediting customer service call resolution return goods authorisation processing of backorders vendor and customer interaction problem resolution completing 3rd party & agent buys.
- Perform laboratory services such as glassware collection/cleaning biological waste collection/sterilisation media preparation and/or chemical inventory receipt/reconciliation.
- Delivers direct shipment orders to end users/ performs deliveries as the need arises.
- Follows well defined procedures as outlined by Best Practices SOPs & work instructions. Take direction from Supervisors (and Team Lead) regarding daily duties.
- Always represents Thermo Fisher Scientific throughout customer locations professionally and positively.
- Performs other duties as assigned by management.
Keys to Success:
Education
- Leaving cert or equivalent required.
Experience
- Stock control and Warehousing
Knowledge Skills Abilities
- Be able to read write and speak English fluently.
- Ability to work based on defined performance goals.
- Must maintain Thermo Fisher Scientifics Four-I Values.
- Strong desire to serve the customer and the interpersonal skills to look after various levels of personnel at the customer site.
- Strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
- Use a computer and possess intermediate skills in Microsoft Office.
- Flexibility beyond the normal business hours and overtime as required.
Physical Requirements / Work Environment
- Works primarily at customer locations in office environment to include cubicles and/or in and around shipping/receiving docks stock rooms storage locations and laboratory environments. May be required to work independently at customer location.
- Extensive walking may be required.
- May be able to use material handling equipment such as push carts and pallet jacks.
- Depending on area of building personal protective equipment may be worn to include lab coats coveralls hood facemask hairnets safety gloves and safety glasses.
- Able to lift push and pull 15kgs consistently; may be required to lift 20 kgs.
Benefits
We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Required Experience:
Senior IC
Employment Type
Full-Time
