Contract Administration Specialist
Contract Administration Specialist
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Job Description
The Contracts Administration Specialist plays a crucial role in ensuring that all contractual obligations within the organization are accurately tracked monitored and fulfilled in accordance with legal and commercial requirements. This role works closely with the legal team commercial operations finance and project teams to ensure that contracts are executed correctly obligations are met and risks are proactively managed.
Operating within the Customer Delivery Unit this role focuses on contract governance compliance monitoring and performance tracking across agreements with customers (primarily major telecom providers) subcontractors and partners.
Key Responsibilities
- Contract Obligation Tracking Maintain a structured system to track all contractual commitments service level agreements (SLAs) key milestones and financial obligations ensuring full compliance with agreed terms.
- Compliance & Risk Mitigation Work closely with the legal team to ensure contracts comply with industry regulations internal policies and risk frameworks identifying and escalating potential risks where necessary.
- Stakeholder Coordination Act as the liaison between legal commercial and operational teams to ensure obligations deliverables and timelines are clearly understood and met.
- Performance Monitoring Implement and manage a tracking system for contract performance ensuring that all parties meet their obligations and contractual issues are flagged early for resolution.
- Contract Review & Administration Support the legal team in contract drafting amendments and renewals ensuring accurate documentation and version control.
- Audit & Reporting Maintain applicable documentation generate regular status and performance reports for senior management highlighting potential risks or deviations from contractual obligations.
- Process Improvement Enhance contract enforcement processes to improve efficiency reporting accuracy and cross-functional collaboration.
- Dispute Resolution Support Assist the legal and commercial teams in resolving contractual disputes claims and compliance issues by providing data-driven insights and documentation.
Qualifications & Experience
- 5 years of experience in contract administration compliance tracking or commercial contract management within the telecoms or technology services sector.
- Strong understanding of contract structure telecom industry standards and risk management.
- Experience working alongside legal teams in ensuring contract governance and compliance.
- Experience working in multi-cultural environments.
- Proficiency in contract lifecycle management (CLM) tools Microsoft Office Suite and reporting software.
- Excellent organizational and analytical skills with the ability to track and manage multiple high-value contracts and simultaneously.
- Strong attention to detail and ability to identify risks or deviations from contractual commitments.
- Effective communicator with strong interpersonal skills to coordinate between legal commercial and operational teams.
Preferred Skills
- Experience managing contracts with major telecom operators service providers and subcontractors.
- Familiarity with telecom industry standards and professional services contracts.
- Knowledge of service level agreements (SLAs) managed service contracts and vendor compliance tracking.
Location(s):
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
