Front Desk Manager
Front Desk Manager
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$ 65000 - 68000
1 Vacancy
Job Description
Job Details
Description
SUMMARY
Were looking for leaders with a love of community and a passion for people. Someone who enjoys their craft as much as being a team player. If you love the details strive to continually learn and know that respect and honesty is non-negotiable we are looking for you!
The Front Desk Manager serves as the property Manager on Duty and oversees and supports the daily operations of guest services. They lead and inspire the Front Desk team.
Competitive pay and benefits!
RESPONSIBILITIES
Leads and empowers the FD team to provide exceptional guest service
Trains coaches and mentors the FD team to promote further growth and development
Intervenes in any guest/team member situations as needed
Monitors FD operations to ensure brand standards are being followed and properly executed
Ensures all FD shift responsibilities (reports etc.) are executed correctly and efficiently
Empowers members of the team and pushes development of the FD team
Promotes an energizing environment for both guests and the team where a sense of community and inclusivity are held as a top priority
Ensures all Standard Operating Procedures (SOPs) are adhered to amongst the FD team
Monitors and partners with Front Office Manager concerning upkeep of Ace Retail inventory and overall management (daily counts end-of-month reports etc.)
Executes daily pre-shift meetings
Reviews highlights of resumes guest opportunities occupancy etc.
Maintains confidentiality of guest employee and company information
Qualifications
ESSENTIAL QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3 years of relevant experience
Exceptional interpersonal skills with an empathetic heart
Technologically sound with Google applications Opera and Micros
Excellent coaching and mentoring skills
Understands the difference between a boss and a leader
Able to prioritize and organize work assignments have timely follow up and execution
Able to collaborate with the BK team and take direction
Able to make difficult business decisions
Has superb time management skills
Strong attention to detail
Able to lead a large group
Able to compute complex mathematical calculations
Able to perform critical analyses
Excellent presentation skills (written & oral)
**Has the ability to have fun and make others around you enjoy their work day!**
ADDITIONAL REQUIREMENTS
Self-starter with an entrepreneurial spirit and strong organizational skills
Ability to work evenings weekends and holidays as needed
Required Experience:
Manager
Employment Type
Full-Time
