Payment Processing Specialist - Call center
Payment Processing Specialist - Call center
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mexico City Hybrid
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse talented people to join Alcon.
As an Associate II Accounts Receivable (Collections) supporting our Finance Accounting & Audit team you will be trusted to ensure timely payments for services rendered or goods supplied manage credit and collections processes and maintain healthy customer accounts in Mexico City (Hybrid). In this role a typical day will include:
Collecting outstanding receivables according to contract and customer payment terms identifying and resolving invoice disputes promptly.
Monitoring payment performance and adjusting credit limits and risk codes as necessary to ensure financial liquidity.
Collaborating with customers to improve accounts receivable performance including setting up special credit arrangements and payment schedules.
Preparing reports on overdue accounts supporting month-end close and ensuring compliance with internal and external policies.
Providing training and guidance to junior team members handling escalated issues and leading improvement initiatives to enhance processes.
What Youll Bring to Alcon
Bachelors degree in Finance Accounting or related field (or equivalent experience).
2 years of experience in Accounts Receivable Credit & Collections or similar roles in a call center environment.
Strong analytical skills attention to detail and problem-solving abilities.
Excellent communication and negotiation skills with a customer-oriented approach.
Proficiency in MS Office and familiarity with ERP systems (SAP preferred).
How You Can Thrive at Alcon
Opportunity to develop professionally within a global leader in eye care.
Collaborative and inclusive team environment.
Competitive compensation package and hybrid work model.
Alcon Careers
See your impact at Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Find Jobs for Contingent Worker
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved