Lead Senior IT System Administrator

Lead Senior IT System Administrator

• Job Title: Lead Senior IT System Administrator
• Salary: LKR 250000 or more depending on experience and passing of technical interview Bonus
• Experience: 5 years or more and at least 2 years in a senior IT Systems Administration Role
• Location: Colombo Sri Lanka Hybrid Working

About Terias IT & Business Consulting Ltd.

Terias is an IT and Business Consultancy with offices in London UK (Head Office) and Colombo Sri Lanka. We have over 15 years of industry experience working with organizations of different sizes business areas and industries. Our customer base extends across areas such as: Agricultural IT Infrastructure Pharmaceuticals Healthcare Finance Design & Marketing Agencies Automotive Manufacturing Charities Hospitality and Software Houses.

We present a dynamic and challenging working environment for our teams to develop as we engage in providing a variety of bespoke solutions and our software products to our customers. Terias provides services in the areas of IT/Business Consultancy Application/Software development and IT Infrastructure.

Due to recent growth we are hiring Lead Senior IT System Administrator to join our team. This role will be reporting directly to the Head of IT & IT Infrastructure Support.

Purpose of role / Responsibilities:

• Daily 1st 2nd and 3rd line support during UK working hours of all Windows based systems and applications including Office365 Azure Teams Exchange online Windows Operating systems and Active Directory.
• Administration of all Windows based systems and applications including Office365 Azure Teams Exchange online Windows Operating systems and Active Directory
• Implementation of Windows based systems and applications (e.g. Office365 Azure Teams Exchange online Windows Operating Systems and active directory)
• Disaster Recovery and Business continuity of all Windows based systems and applications including Office365 Azure Teams Exchange online Windows Operating systems and Active Directory.
• Regular checks of Governance Security and Threat management sections Office365 Online portal & other platforms ensuring all settings are in line with Terias & client security and audit requirements.
• Administration and Deployment of Sharepoint systems.
• Administration and Deployment of Intune System (Application Packaging etc).
• Automated software deployment and administration using tools e.g. MSI GPO PowerShell scripting PDQ etc.
• Configuring and maintaining Windows 10/11 pro & enterprise E5.
• Server deployment administration and recovery using VMware and Centralized compute and storage.
• Administration of Remote Desktop Server Environment and thin clients including Citrix Deployments for clients and staff
• Lead and Deliver IT projects to specification and on time document and communicate with key stakeholders.
• Resolve IT faults from helpdesk system regularly communicating progress with internal/external customers.
• Completing daily checks and maintenance/improvement of all monitoring systems.
• Manage and maintain clients and internal infrastructure which includes virtual environments which also encompass the Terias hosting services.
• Monitoring of Anti-Virus and Anti-Spam management systems.
• To undertake any other additional tasks that may reasonably be assigned by your manager.
• These tasks are subject to change in accordance with the IT Departments Responsibility & client requirements.
• Plan (with senior engineers & management) deploy and support the companys portfolio of products
• Maintain accurate and up to date documentation on companys Wiki for internal deployment and client deployments
• Identify opportunities for selling of companys services to existing clients and inform the sales manager
• Responsible for the management of the assigned IT staff
• Provide weekly and monthly reports to management

Technical Skills & Requirements:

• Proven helpdesk experience and ticketing software experience
• Windows server 2012 through to 2022
• Azure administration
• AZ-900 certification
• Intune device management (Window MacOS iOS & Android)
• Intune Autopilot
• Power Automate & Apps
• Windows 10 & 11 support & deployment
• Microsoft Exchange & Office 365 administration
• Active Directory administration
• Group Policy administration
• MS SQL and MySQL administration
• Hyper-V and VMware administration
• LAN/WAN administration
• Network security concepts
• Networking & sub netting
• Microsoft Office support & deployment
• Desktop & server hardware installation & repair
• Backup & restore using Veeam
• Antivirus & encryption
• IP Telephony

Desirable Experience:

• 3CX VoIP systems
• Teams Direct Routing
• Microsoft Hyper-V
• VMware ESXi
• Citrix XenDesktop & NetScaller
• Microsoft Virtual Desktop and RDS
• Claris FileMaker Development Platform
• PowerShell
• CentOS & Linux OS
• Unifi Network & SonicWALL
• LastPass MSP Management
• JamF Mac and iOS device management
• Mac OS and iOS device management & support
• Amazon AWS

Personal Skills & Requirements:

• Good spoken English
• Good written English
• Personable & friendly individual
• Strong analytical problem solving skills
• Loves a good challenge
• Self-motivated learner
• Clever risk taker
• Strong team player

Career Progression

As you can see as a company we operate in many areas of IT and IT Infrastructure support services. We are expanding and growing our IT and IT infrastructure business. As part of this expansion the individual who is successful in obtaining this role will have the opportunity to progress on the IT Manager and then on to Head of IT Services if they wish to do so. Do note that at Terias you do not need to become a manager to progress your career and earnings. From the list of desirable experience you can see that we have many technologies and platforms we utilize which you can get firsthand experience in. Terias is a company that loves to experiment with technology and broaden our horizons while doing our jobs.

If you are interested in diversifying your skillset love a good challenge and are disciplined and self-motivated Terias is the company to work for.

Flexible Working / Benefits

This job comes with a good holiday package and flexible working.

In addition we invest in our staff training as our team members are the most important part of our business.

We enjoy company outings for meals and weekend trips so we all can let our hair down and enjoy our team members company to build lasting relationships.

Eligibility to work in Sri Lanka

All candidates need to have the right to work in Sri Lanka.