Credit Controller

Job Description
Role Title: Credit Controller
Role Designation: Process Executive
Reporting Manager: Credit Control Manager
Job Level: 2
Location: Rubery Birmingham

About Infosys BPM Ltd: Infosys BPM the business process management subsidiary of Infosys provides end-to-end transformative services for its clients across the globe. The companys integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business challenges for its clients. Utilizing innovative business excellence frameworks ongoing productivity improvements process reengineering automation and cutting-edge technology platforms Infosys BPM enables its clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents with 35915 employees from over 80 nationalities as of June 2018.

Key Responsibilities & Deliverables:
Credit Controlling a designated trade debtor ledger by way of verbal and written communication against a personal cash collection target
Effective management of FSCM system adhering to best practice guidelines
Facilitating debtor payment to agreed terms taking actions to address late payment through effective and timely management of FSCM
Reconciling accounts on a monthly termly and annual basis
Ensuring timely and accurate allocation of all payments received on designated ledgers
Attending monthly reviews with the Regional Managing Director and Financial Controller to highlight debt risks and opportunities
Ensuring accurate client details are maintained on the sales ledger including diary notes and that accounts are regularly reconciled and updated
Ensuring that credit control best practice standards are adhered to
Working towards monthly individual objectives to reduce overdue debt
Reviewing the ledger with the Credit Control Team Manager on a monthly basis to highlight risks concerns and opportunities
Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness themselves their team and the Credit Control Department
Providing detailed information to facilitate timely completion of Debt Reporting in preparation of Executive Weekly Meeting
You will ensure the health and safety of all colleagues within the business and report any incidents via the approved company processes Essential Criteria:
Excellent verbal and written communication skills
Clear focused and driven to achieve cash collection targets
Excellent customer services skills with a proven track record
Ability to work on own initiative
Solution orientated with good problem solving skills
Advanced competency with MS Excel
Commitment to get the job done which may require work outside of normal outside office hours Desirable Criteria:
Previous experience in a Credit Control role gained within a fast paced organization
A positive outlook always displaying a can do approach to all work matters
Determined to succeed and flourish during times of change.

Job Level 2 Job Description Core Competencies: Key Indicators:
Customer Orientation:
Service orientation
Responsiveness Analytical Ability:
Problem Solving High Impact Communication:
Clarity in communication grammar & sentence constructions Learning & Innovation:
Openness to new ideas
Learning Orientation