Client Account Representative
Client Account Representative
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogot. This is a hybrid role that has a requirement of working at least three days a week in the office.
As an Account Representative you will provide seasoned support to Account Managers ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. You will strengthen and maintain relationships with clients and client teams driving growth and retention through exceptional service.
We will count on you to:
- Strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention.
- Administer routine tasks as part of the annual renewal cycle ensuring all client needs are met timely and accurately.
- Monitor and report on the status of client deliverables and outstanding items.
- Work with Operations and Business to ensure timely delivery of policies endorsements audits extensions and cancellations to clients.
- Collaborate with the Client Onboarding team to coordinate onboarding activities for new clients ensuring a smooth transition and integration of services.
- Respond directly to difficult client questions and requests soliciting assistance from front office colleagues as needed.
What you need to have:
- 2 years of experience in account management customer service customer support administrative assistant or a related field.(flexible but some experience with client management)
- Associates or Bachelors Degree.
- Must be fluent in English (spoken and written).
What makes you stand out:
- Experience in insurance or financial services.
- Strong interpersonal and communication skills.
- Ability to work independently and manage multiple tasks effectively.
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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