Service manager
Service manager
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Job Description
An exciting opportunity has arisen for a Service Manager to lead a supported housing service for individuals experiencing homelessness substance use and/or offending backgrounds. This is a key leadership role within a face-to-face frontline setting offering the chance to make a meaningful impact in the lives of residents with complex needs.
This position is ideal for experienced deputy managers or senior frontline staff seeking to step into a management role. The successful candidate will be responsible for leading a dedicated team driving service improvements and ensuring high-quality person-centered support.
Key Responsibilities
- Lead and inspire a team to deliver effective compassionate support.
- Manage complex situations and promote continuous improvement.
- Oversee risk management case recording property and financial operations.
- Collaborate with external partners to ensure holistic care for residents.
Candidate Profile
- Demonstrated experience supporting individuals with multiple and complex needs.
- Strong leadership capabilities with the ability to empower and motivate staff.
- Confident decision-maker with a proactive solutions-focused approach.
- Comfortable using IT systems and learning new technologies.
- Committed to the values of Ambition Empowerment Transparency and Inclusivity.
Benefits
- 25 days annual leave (plus service-based increases)
- Access to training development and progression opportunities
- Employee Assistance Programme and reflective practice sessions
Applications are welcomed from all backgrounds particularly those with lived experience.
Required Experience:
Manager
Employment Type
Full Time
