Solutions Engineer
Solutions Engineer
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Job Description
About the Team
We are looking for new members to join the Solutions Engineering team at Miro Japan! Our mission is to champion solutions that address the business and technical needs of our customers and partners. We bring the product to life within the technically complex environments of our largest enterprise clients.
About the Role
If you enjoy working in a start-up environment and are passionate about creating meaningful value for customers and team members alike this could be an outstanding opportunity for you. Imagine being part of a cutting-edge technology company where innovation meets customer satisfaction.
As a Solutions Engineer youll be at the forefront of designing and delivering tailored solutions for our diverse client base. This role requires a combination of technical expertise and interpersonal skills making you a key bridge between our product and the customers who rely on it.
Youll play a vital role in connecting our Go-To-Market and Product/Engineering teams and will partner closely with Sales Customer Success and Partnerships to influence how customers use Miroand how the product evolves with their needs.
What youll do
- Collaborate Globally: Work closely with a cross-functional multi-national team to design and implement cutting-edge solutions tailored to customer needs.
- Technical Expertise: Leverage and deepen your product knowledge to solve complex technical challenges acting as a subject matter expert for our customers and internal teams.
- Sales Enablement: Support sales activities by creating and presenting compelling demo and presentation content showcasing the value and capabilities of our solutions.
- Customer Advocacy: Partner with key accounts to understand their unique challenges and opportunities driving positive change and improvements in their operations.
- Innovative Problem-Solving: Apply creative thinking and technical skills to develop and optimize solutions ensuring high customer satisfaction and success.
- Knowledge Sharing: Continuously learn and share insights with the global team contributing to a culture of excellence and collaboration.
- Impactful Engagement: Influence large deals and customer workflows making a tangible difference in how businesses operate and succeed.
What youll need
- Problem-Solving Skills: Strong analytical and creative problem-solving abilities.
- Communication Skills: Excellent verbal and written communication abilities.
- Customer Facing: 3 years Enterprise customer-facing experience
- Collaboration: Strong teamwork skills to work with cross-functional multi-national teams.
- Presentation Skills: Experience in creating and delivering engaging demo and presentation content.
- Adaptability: Flexibility to adapt to changing environments and customer requirements.
Whats in it for you
- Competitive equity package
- Wellbeing benefit and WFH equipment allowance
- Group Personal Accident Insurance () and Group Long-Term Disability Insurance ().
- Reimbursement for the annual health check
- Annual learning and development allowance to grow your skills and career
- Company-sponsored English lessons
- Travel allowance for your commute
Employment Type
Full Time
